Problem import Zextras Migration
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Thread: Problem import Zextras Migration

  1. #1
    Active Member
    Join Date
    Jan 2014
    Posts
    12

    Problem import Zextras Migration

    Good morning,

    And another problem is the restoration stopped this point more than an hour:

    [root @ lnxmail log] # tail-f zextras_ZxBackup_ExternalRestore_b58fb144-25e6-46b3-8930-4b0b9b94befb.log
    03/14/2014 09:35:57,330 INFO Adding item 7900 => 2974
    03/14/2014 09:35:57,330 DEBUG Restoring item 7923
    03/14/2014 09:35:57,341 INFO Adding item 7923 => 2975
    03/14/2014 09:35:57,342 DEBUG Restoring item 7921
    03/14/2014 09:35:57,355 INFO Adding item 7921 => 2977
    03/14/2014 09:35:57,356 DEBUG Restoring item 7906
    03/14/2014 09:35:57,366 INFO Adding item 7906 => 2978
    03/14/2014 09:35:57,368 DEBUG Restoring item 7904
    03/14/2014 09:35:57,431 INFO Adding item 7904 => 2980
    03/14/2014 09:35:57,432 DEBUG Restoring item 7905


    How do I know what happened because I do not know if the process is running as it does not get any error message.
    Last edited by efcunha; 03-14-2014 at 04:07 PM.

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,362
    Hello!

    The most common cause of a ZxBackup operation ending abruptly is a shutdown/restart of the mailboxd service.

    If the restart was manual/scripted, you need to either avoid restarting the service or restart the import operation again after the restart, while if it was not voluntary I suggest to check the mailbox.log to find and fix the cause of this service restart.

    As written in the "Operation Started" notification, you can always monitor the status of an operation using the "zxsuite backup monitor [operationID]" CLI command...

    Have a nice day,
    Cine
    the ZeXtras Team

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