ZeXtras Suite Zimlet installation issue

**YVaschuk** · 09-11-2013, 05:20 PM

Hello folks,

Ubuntu 12.04.3 LTS under Hyper-V 2008.
Zimbra Release 8.0.4.GA.5737.UBUNTU12.64 UBUNTU12_64 FOSS edition.
ZeXtras Suite 1.8.9

1^st step: #./install.sh core - OK
ZeXtras Core installation successfully completed.

2^nd step:
Waiting 60s for Zimbra to initialize ...

Code:

Host xxx
        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        opendkim                Running
        snmp                    Running
        spell                   Running
        stats                   Running
        zmconfigd               Running

3^rd step: #./install.sh zimlet - Error

Code:

Current release: 1.8.9
Detected ZeXtras Suite Core version 1.8.9
No preexistent ZeXtras Migration Tool Zimlet installation found.
No preexistent ZeXtras Suite Zimlet installation found.
Checking whether the Core is already installed ...
ZeXtras Suite Core detected.
Deploying zimlet ...

[] INFO: Deploying on xxx
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: deploy failed on xxx
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:309)
        at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:238)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:349)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.auth(ZimletUtil.java:1638)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1475)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on xxx
ExceptionId:main:1378907472720:655ae3e0a6799e3d
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:258)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1497)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:309)
        at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:238)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:349)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.auth(ZimletUtil.java:1638)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1475)
        ... 4 more
[] ERROR: Error
com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on xxx
ExceptionId:main:1378907472720:655ae3e0a6799e3d
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:258)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1497)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:309)
        at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:238)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:349)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.auth(ZimletUtil.java:1638)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1475)
        ... 4 more

Zimlet installation failed. Exiting.

Please advise me.

**YVaschuk** · 09-11-2013, 05:21 PM

Code:

$zmzimletctl listZimlets
Installed Zimlet files on this host:
        com_zimbra_adminversioncheck
        com_zimbra_attachcontacts
        com_zimbra_attachmail
        com_zimbra_bulkprovision
        com_zimbra_cert_manager
        com_zimbra_clientuploader
        com_zimbra_date
        com_zimbra_email
        com_zimbra_phone
        com_zimbra_proxy_config
        com_zimbra_srchhighlighter
        com_zimbra_tooltip
        com_zimbra_url
        com_zimbra_viewmail
        com_zimbra_webex
        com_zimbra_ymemoticons
Installed Zimlets in LDAP:
        com_zimbra_attachcontacts
        com_zimbra_attachmail
        com_zimbra_date
        com_zimbra_email
        com_zimbra_phone
        com_zimbra_srchhighlighter
        com_zimbra_url
        com_zimbra_webex
        com_zimbra_ymemoticons
Available Zimlets in COS:
  default:
        com_zimbra_attachcontacts
        com_zimbra_attachmail
        com_zimbra_date
        com_zimbra_email
        com_zimbra_phone
        com_zimbra_srchhighlighter
        com_zimbra_url
        com_zimbra_webex
        com_zimbra_ymemoticons
  defaultExternal:

Code:

$zxsuite core getVersion
        zextras_version                                     1.8.9
        zextras_target                                      8.0.4
        zextras_commit                                      304e6998fee98f98b81d384008ddf86b137ff839
        zextras_lib_version                                 1.0.0
        zextras_lib_commit                                  2c5e5f8f8a04dcf84cb414205cd4d229c0f4ef48

**YVaschuk** · 09-11-2013, 05:23 PM

Zimbra trace.log after second try:

Code:

10:05:26.004:qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/AuthRequest 127.0.0.1 POST null; zmprov 8.0.4_GA_5737
10:05:26.027:qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/AuthRequest 200 text/xml;charset=UTF-8 487
10:05:29.754:qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest 127.0.0.1 POST ZM_AUTH_TOKEN=0_ba1112b5d81d1279a6023b0de8c9bdb4eac6e15f_69643d33363a65306661666438392d313336302d313164392d383636312d3030306139356439386566323b6578703d31333a313337383935313532363032313b61646d696e3d313a313b747970653d363a7a696d6272613b; zmprov 8.0.4_GA_5737
10:05:29.773:qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest 200 text/xml;charset=UTF-8 16101
10:05:51.897:qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/AuthRequest 127.0.0.1 POST null; zmzimletctl 8.0.4_GA_5737
10:05:51.915:qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/AuthRequest 200 text/xml;charset=UTF-8 487
10:05:55.681:qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest 127.0.0.1 POST ZM_AUTH_TOKEN=0_9ddb7fe79def1c572a90c4b44a79b9479f741295_69643d33363a65306661666438392d313336302d313164392d383636312d3030306139356439386566323b6578703d31333a313337383935313535313930363b61646d696e3d313a313b747970653d363a7a696d6272613b; zmzimletctl 8.0.4_GA_5737
10:05:55.694:qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest 200 text/xml;charset=UTF-8 16101

Zimbra access_log after second try:

Code:

127.0.0.1 -  -  [11/Sep/2013:14:05:26 +0000] "POST /service/admin/soap/AuthRequest HTTP/1.1" 200 487 "-" "zmprov 8.0.4_GA_5737" 23
127.0.0.1 -  -  [11/Sep/2013:14:05:29 +0000] "POST /service/admin/soap/GetAllServersRequest HTTP/1.1" 200 16101 "-" "zmprov 8.0.4_GA_5737" 19
127.0.0.1 -  -  [11/Sep/2013:14:05:51 +0000] "POST /service/admin/soap/AuthRequest HTTP/1.1" 200 487 "-" "zmzimletctl 8.0.4_GA_5737" 18
127.0.0.1 -  -  [11/Sep/2013:14:05:55 +0000] "POST /service/admin/soap/GetAllServersRequest HTTP/1.1" 200 16101 "-" "zmzimletctl 8.0.4_GA_5737" 13
127.0.0.1 -  -  [11/Sep/2013:14:10:07 +0000] "POST /service/admin/soap/AuthRequest HTTP/1.1" 200 487 "-" "zmprov 8.0.4_GA_5737" 17
127.0.0.1 -  -  [11/Sep/2013:14:10:11 +0000] "POST /service/admin/soap/GetAllServersRequest HTTP/1.1" 200 16101 "-" "zmprov 8.0.4_GA_5737" 18

Zimbra audit.log after second try:

Code:

2013-09-11 10:05:26,011 INFO  [qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] security - cmd=AdminAuth; account=zimbra;
2013-09-11 10:05:26,021 INFO  [qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] security - cmd=Auth; account=zimbra; protocol=soap;
2013-09-11 10:05:51,903 INFO  [qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmzimletctl/8.0.4_GA_5737;] security - cmd=AdminAuth; account=zimbra;
2013-09-11 10:05:51,906 INFO  [qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmzimletctl/8.0.4_GA_5737;] security - cmd=Auth; account=zimbra; protocol=soap;
2013-09-11 10:10:07,423 INFO  [qtp719953478-263:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] security - cmd=AdminAuth; account=zimbra;
2013-09-11 10:10:07,426 INFO  [qtp719953478-263:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] security - cmd=Auth; account=zimbra; protocol=soap;

Zimbra mailbox.log after second try:

Code:

2013-09-11 10:05:26,026 INFO  [qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] soap - AuthRequest elapsed=15
2013-09-11 10:05:29,762 INFO  [qtp719953478-230:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] soap - GetAllServersRequest elapsed=5
2013-09-11 10:05:51,914 INFO  [qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmzimletctl/8.0.4_GA_5737;] soap - AuthRequest elapsed=11
2013-09-11 10:05:55,689 INFO  [qtp719953478-234:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;ua=zmzimletctl/8.0.4_GA_5737;] soap - GetAllServersRequest elapsed=5
2013-09-11 10:10:07,431 INFO  [qtp719953478-263:https://127.0.0.1:7071/service/admin/soap/AuthRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] soap - AuthRequest elapsed=8
2013-09-11 10:10:11,635 INFO  [qtp719953478-265:https://127.0.0.1:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/8.0.4_GA_5737;] soap - GetAllServersRequest elapsed=5

**YVaschuk** · 09-11-2013, 05:24 PM

DEBUG mode error related log:

Code:

+ '[' 1.8.9 '!=' 1.8.9 ']'
+ echo 'Deploying zimlet ...'
Deploying zimlet ...
+ echo ''

+ /opt/zimbra/bin/zmzimletctl deploy packages/common/com_zextras_zextras.zip
[] INFO: Deploying on xxx
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: deploy failed on xxx
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:309)
        at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:238)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:349)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.auth(ZimletUtil.java:1638)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1475)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on xxx
ExceptionId:main:1378909754184:df95d78a00b2bfd7
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:258)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1497)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:309)
        at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:238)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:349)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.auth(ZimletUtil.java:1638)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1475)
        ... 4 more
[] ERROR: Error
com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on xxx
ExceptionId:main:1378909754184:df95d78a00b2bfd7
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:258)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1497)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:309)
        at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:238)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:349)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.auth(ZimletUtil.java:1638)
        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1475)
        ... 4 more
+ '[' 1 -ne 0 ']'
+ echo ''

+ echo 'Zimlet installation failed. Exiting.'
Zimlet installation failed. Exiting.

**Cine** · 09-11-2013, 06:06 PM

Hello YVaschuk,
welcome to the forums!

It looks like there are some connection issues during the deployment... Please make sure that your SSL certificates are properly set up and, if you are running a multiserver environment, that the keys are correctly set up on all servers... Other things that might affect this are mailboxd's bindings and the server's "max upload size" setting (as it also applies to Zimlets).

Once you cecked this, could you please try to manually deploy another zimlet using the Zimbra CLI? Any zimlet will do, I'd just like to understand if this is a general issue or it's strictly related to the com_zextras_zextras zimlet...

Have a nice day
(and kudos for the WONDERFUL report)

Cine
the ZeXtras Team

**YVaschuk** · 09-13-2013, 04:41 PM

Hi Cine,

Zimbra was installed and the CA certificate was updated before ZeXtras installation:

Code:

$ sudo /opt/zimbra/bin/zmcertmgr createcrt -new -days 3650 -subject "/C=Country/ST=State/L=City/O=Organization/OU=Company/CN=public_dns_name"
$ sudo /opt/zimbra/bin/zmcertmgr createcrt -new -days 3650 -subjectAltNames "public_ip,local_short_dns_name,local_dns_name,local_ip,local_short_name_no_dns_suffix,local_name_no_dns_suffix"
$ sudo /opt/zimbra/bin/zmcertmgr deploycrt self -allserver

Zimbra was restarted and server was rebooted.

Code:

$ sudo /opt/zimbra/bin/zmcertmgr viewdeployedcrt
::service mta::
notBefore=Sep  9 13:30:40 2013 GMT
notAfter=Sep  7 13:30:40 2023 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
SubjectAltName= public_dns_name, local_ip, public_ip, local_short_name_no_dns_suffix, local_short_dns_name, local_name_no_dns_suffix, local_dns_name
::service proxy::
notBefore=Sep  9 13:30:40 2013 GMT
notAfter=Sep  7 13:30:40 2023 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
SubjectAltName= public_dns_name, local_ip, public_ip, local_short_name_no_dns_suffix, local_short_dns_name, local_name_no_dns_suffix, local_dns_name
::service mailboxd::
notBefore=Sep  9 13:30:40 2013 GMT
notAfter=Sep  7 13:30:40 2023 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
SubjectAltName= public_dns_name, local_ip, public_ip, local_short_name_no_dns_suffix, local_short_dns_name, local_name_no_dns_suffix, local_dns_name
::service ldap::
notBefore=Sep  9 13:30:40 2013 GMT
notAfter=Sep  7 13:30:40 2023 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Server/OU=Zimbra Collaboration Server/CN=public_dns_name
SubjectAltName= public_dns_name, local_ip, public_ip, local_short_name_no_dns_suffix, local_short_dns_name, local_name_no_dns_suffix, local_dns_name

**Cine** · 09-13-2013, 05:03 PM

Originally Posted by YVaschuk

Hi Cine,

Zimbra was installed and the CA certificate was updated before ZeXtras installation:

[...]
Zimbra was restarted and servers was rebooted.
[...]

Hello YVaschuk!

Ok, one possible cause ruled out... Could you manage to manually deploy another zimlet on the server?

Have a nice day,
Cine
the ZeXtras Team

**YVaschuk** · 09-13-2013, 05:06 PM

Test-Case Zimlet: Address Check Zimlet | Zimbra :: Gallery

Code:

# /opt/zimbra/bin/zmzimletctl deploy jp_miraitsystems_addresscheck.zip
[] INFO: Deploying on xxx
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: deploy failed on xxx
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
...

**YVaschuk** · 09-13-2013, 05:14 PM

Code:

# su - zimbra
$ cat /etc/hosts
127.0.0.1       localhost.localdomain   localhost
127.0.1.1       local_dns_name   local_name_no_dns_suffix
192.168.x.x     local_dns_name   local_name_no_dns_suffix
192.168.x.x     local_ad_dns_server       local_ad_dns_server_no_dns_suffix
192.168.x.x     local_ad_dns_server       local_ad_dns_server_no_dns_suffix

# The following lines are desirable for IPv6 capable hosts
#::1     ip6-localhost ip6-loopback
#fe00::0 ip6-localnet
#ff00::0 ip6-mcastprefix
#ff02::1 ip6-allnodes
#ff02::2 ip6-allrouters

**YVaschuk** · 09-13-2013, 05:18 PM

Code:

$ dig +short `zmhostname`
public_ip

Code:

~$ dig +short -x public_ip
public_dns_name.

Code:

~$ netstat -ntpl
(Not all processes could be identified, non-owned process info
 will not be shown, you would have to be root to see it all.)
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 127.0.0.1:10663         0.0.0.0:*               LISTEN      40852/zmlogger: zmr
tcp        0      0 127.0.0.1:10024         0.0.0.0:*               LISTEN      3191/amavisd (maste
tcp        0      0 127.0.0.1:10025         0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:10026         0.0.0.0:*               LISTEN      3191/amavisd (maste
tcp        0      0 127.0.0.1:7306          0.0.0.0:*               LISTEN      2919/mysqld
tcp        0      0 127.0.0.1:10027         0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:587             0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:10028         0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:10029         0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:10030         0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:110             0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:10032         0.0.0.0:*               LISTEN      3191/amavisd (maste
tcp        0      0 127.0.0.1:80            0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:465             0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:8465          0.0.0.0:*               LISTEN      3450/opendkim
tcp        0      0 0.0.0.0:7025            0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:25              0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:443             0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:8735            0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:7071          0.0.0.0:*               LISTEN      -
tcp        0      0 local_ip:7071           0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:7072            0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:993             0.0.0.0:*               LISTEN      -
tcp        0      0 127.0.0.1:7171          0.0.0.0:*               LISTEN      39879/java
tcp        0      0 0.0.0.0:995             0.0.0.0:*               LISTEN      -
tcp        0      0 0.0.0.0:7780            0.0.0.0:*               LISTEN      3557/httpd
tcp        0      0 public_ip:389           0.0.0.0:*               LISTEN      -

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