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  1. #11
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    Hi Cine.

    I've disabled everything (I was thinking of doing it but wanted to be sure 8)).
    Glad to help on debugging.

    I'll try the import in the next hour or so.

  2. #12
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    Import failed.

    Code:
    This is an automated notification from ZxBackup about External Restore.
    
    Operation External Restore failed.
    
    - exception -
    Exception when restoring server layout
            at com.zextras.backup.ZEBackupServer.restore(Unknown Source)
            at com.zextras.backup.ZEExternalRestoreOperation.doOperation(Unknown Source)
            at com.zextras.op.ZEOperation.exec(Unknown Source)
            at com.zextras.backup.ZEBackupThread.execOperation(Unknown Source)
            at com.zextras.backup.ZEBackupThread.run(Unknown Source)
    Caused by: com.zimbra.cs.account.AccountServiceException: invalid attr name: [LDAP: error code 17 - zimbraFeatureContactsDetailedSearchEnabled: attribute type undefined]
    ExceptionId:Thread-55:1311332496799:91638b9a173b3e65
    Code:account.INVALID_ATTR_NAME
            at com.zimbra.cs.account.AccountServiceException.INVALID_ATTR_NAME(AccountServiceException.java:169)
            at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:341)
            at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:316)
            at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:297)
            at com.zimbra.cs.account.Provisioning.modifyAttrs(Provisioning.java:301)
            at com.zimbra.cs.account.Cos.modify(Cos.java:43)
            ... 5 more
    Caused by: javax.naming.directory.InvalidAttributeIdentifierException: [LDAP: error code 17 - zimbraFeatureContactsDetailedSearchEnabled: attribute type undefined]; remaining name 'cn=ugbc parkrestored30c4466871c44f949eb369f5e5a4948a,cn=cos,cn=zimbra'
            at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3110)
            at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
            at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2794)
            at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1455)
            at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:255)
            at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:172)
            at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:153)
            at com.zimbra.cs.account.ldap.ZimbraLdapContext.modifyAttributes(ZimbraLdapContext.java:648)
            at com.zimbra.cs.account.ldap.LdapUtil.modifyAttrs(LdapUtil.java:421)
            at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:338)
            ... 9 more
    But I guess I know why...
    It's a 7.x export while the receiving server is 6.0.10.

    I suppose the receiving server needs to be at least the same version the exporting one?
    Or maybe exactly the same version?

  3. #13
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    Currently importing (after server upgrade) 8)

  4. #14
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    After nearly two hours of "restoring", it failed again.

    Code:
    This is an automated notification from ZxBackup about External Restore.
    
    Operation External Restore failed.
    
    - exception -
    Unknown Exception in restore
            at com.zextras.backup.ZEBItem.restore(Unknown Source)
            at com.zextras.backup.ZEExternalRestoreOperation.restoreItemsFromExternal(Unknown Source)
            at com.zextras.backup.ZEExternalRestoreOperation.doOperation(Unknown Source)
            at com.zextras.op.ZEOperation.exec(Unknown Source)
            at com.zextras.backup.ZEBackupThread.execOperation(Unknown Source)
            at com.zextras.backup.ZEBackupThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: invalid request: Message content is invalid.
    ExceptionId:Thread-51:1311344902563:b452be406c963dd8
    Code:service.INVALID_REQUEST
            at com.zimbra.common.service.ServiceException.INVALID_REQUEST(ServiceException.java:255)
            at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:4610)
            at com.zextras.backup.ZEBItem.createZimbraItem(Unknown Source)
            ... 6 more
    At lot of space is used on the server (considering the export size, it looks like it was nearly fully restored).
    However the content of the account is far from correct (one is empty).

    What can I do now?

  5. #15
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    I've removed the accounts and domain.
    And restarted ZCS.

    On restart, I have an error:
    Code:
    2011-07-22 16:52:54,351 INFO  [main] [] extensions - Post-Initializing extensions
    2011-07-22 16:52:54,352 INFO  [main] [] extensions - Starting ZeXtras version 0.99.5
    2011-07-22 16:52:54,395 INFO  [main] [] extensions - ZeXtras Critical Exception on Startup: java.lang.ExceptionInInitializerError
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.extension.ZExtrasExtension.postInit(Unknown Source)
            at com.zimbra.cs.extension.ExtensionUtil.postInitAll(ExtensionUtil.java:149)
            at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:270)
            at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:123)
            at com.zimbra.soap.SoapServlet.init(SoapServlet.java:128)
            at javax.servlet.GenericServlet.init(GenericServlet.java:241)
            at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:440)
            at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.jetty.servlet.ServletHandler.initialize(ServletHandler.java:685)
            at org.mortbay.jetty.servlet.Context.startContext(Context.java:140)
            at org.mortbay.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1254)
            at org.mortbay.jetty.handler.ContextHandler.doStart(ContextHandler.java:517)
            at org.mortbay.jetty.webapp.WebAppContext.doStart(WebAppContext.java:471)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.jetty.handler.HandlerCollection.doStart(HandlerCollection.java:152)
            at org.mortbay.jetty.handler.ContextHandlerCollection.doStart(ContextHandlerCollection.java:156)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.jetty.handler.HandlerCollection.doStart(HandlerCollection.java:152)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:130)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:130)
            at org.mortbay.jetty.handler.DebugHandler.doStart(DebugHandler.java:127)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:130)
            at org.mortbay.jetty.Server.doStart(Server.java:224)
            at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServer.java:158)
            at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:50)
            at org.mortbay.xml.XmlConfiguration.main(XmlConfiguration.java:985)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.mortbay.start.Main.invokeMain(Main.java:194)
            at org.mortbay.start.Main.start(Main.java:534)
            at org.mortbay.start.Main.start(Main.java:441)
            at org.mortbay.start.Main.main(Main.java:119)
    Caused by: java.lang.NullPointerException
            at com.zextras.lib.ZEConfig.get(Unknown Source)
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.lib.ZECore.getNotifier(Unknown Source)
            at com.zextras.lib.ZENotifier.getInstance(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZEConfig.load(Unknown Source)
            at com.zextras.lib.ZEConfig.<clinit>(Unknown Source)
            ... 42 more

  6. #16
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    And if I try to import again, it can not even find the domain in the Source Path.
    Log shows and error:
    Code:
    2011-07-22 16:59:02,494 WARN  [btpool0-0://zimbra6.network-studio.com:7071/service/admin/soap/zextras] [name=admin@zimbra6.network-studio.com;mid=2;ip=83.197.145.246;ua=ZimbraWebClient - SAF3 (Mac);] SoapEngine - cannot dispatch request
    com.zimbra.common.service.ServiceException: unknown document: zextras
    ExceptionId:btpool0-0://zimbra6.network-studio.com:7071/service/admin/soap/zextras:1311346742494:0f7c671751b2f859
    Code:service.UNKNOWN_DOCUMENT
            at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(ServiceException.java:262)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:343)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
            at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:326)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

  7. #17
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    It seems totally f*cked up...

    I'm trying to reinstall it (in case one file got doomed).
    Code:
    # ./install.sh all
    
    -------------------------
    
    Checking for existing installations ...
    
    FOUND Zimbra 7.1.0
    
    Exception in thread "main" java.lang.ExceptionInInitializerError
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.ZxSuite.main(Unknown Source)
    Caused by: java.lang.NullPointerException
            at com.zextras.lib.ZEConfig.get(Unknown Source)
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.lib.ZECore.getNotifier(Unknown Source)
            at com.zextras.lib.ZENotifier.getInstance(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZEConfig.load(Unknown Source)
            at com.zextras.lib.ZEConfig.<clinit>(Unknown Source)
            ... 5 more
    Exception in thread "main" java.lang.ExceptionInInitializerError
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.ZxSuite.main(Unknown Source)
    Caused by: java.lang.NullPointerException
            at com.zextras.lib.ZEConfig.get(Unknown Source)
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.lib.ZECore.getNotifier(Unknown Source)
            at com.zextras.lib.ZENotifier.getInstance(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZEConfig.load(Unknown Source)
            at com.zextras.lib.ZEConfig.<clinit>(Unknown Source)
            ... 5 more
    -------------------------
    
    Checking whether the Core is already installed ...
    
    Checking whether the ZeXtras Suite Zimlet is already installed ...
    
    Checking whether the ZeXtras Migration Tool Zimlet is already installed ...
    
    -------------------------
    
    -------------------------
    
    No preexistent Core installation found.
    
    No preexistent ZeXtras Migration Tool Zimlet installation found.
    
    No preexistent ZeXtras Suite Zimlet installation found.
    
    -------------------------
    
    
    
    ----------------------------------------------------------------------
    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZeXtras WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU FIRST
    ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.
    
    License Terms for this ZeXtras Suite Software:
    http://www.zextras.com/zextras-eula.html
    ----------------------------------------------------------------------
    
    
    
    Do you agree with the terms of the software license agreement? [N]
    
    
    ===========================
    
    Beginning Core installation procedure ...
    
    Zimbra must be inactive in order to proceed.
    
    Do you wish to stop Zimbra? [N] y
    
    Host zimbra6.network-studio.com
            Stopping stats...Done.
            Stopping mta...Done.
            Stopping spell...Done.
            Stopping snmp...Done.
            Stopping cbpolicyd...Done.
            Stopping archiving...Done.
            Stopping antivirus...Done.
            Stopping antispam...Done.
            Stopping imapproxy...Done.
            Stopping memcached...Done.
            Stopping mailbox...Done.
            Stopping convertd...Done.
            Stopping logger...Done.
            Stopping zmconfigd...Done.
            Stopping ldap...Done.
    
    
    ZeXtras Suite Core will now be installed. Proceed? [Y] y
    
    Exception in thread "main" java.lang.ExceptionInInitializerError
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.ZxSuite.main(Unknown Source)
    Caused by: java.lang.NullPointerException
            at com.zextras.lib.ZEConfig.get(Unknown Source)
            at com.zextras.lib.ZENotificationStore.<init>(Unknown Source)
            at com.zextras.lib.ZENotifier.<init>(Unknown Source)
            at com.zextras.lib.ZECore.<init>(Unknown Source)
            at com.zextras.lib.ZECore.getInstance(Unknown Source)
            at com.zextras.lib.ZECore.getNotifier(Unknown Source)
            at com.zextras.lib.ZENotifier.getInstance(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZENotifier.notify(Unknown Source)
            at com.zextras.lib.ZEConfig.load(Unknown Source)
            at com.zextras.lib.ZEConfig.<clinit>(Unknown Source)
            ... 5 more
    Failed to set ZeXtras Suite mode. Installation aborted.

  8. #18
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    I notified the Dev Team about you problems, our Jay is looking at it (and would like to have a chat with you, I'll send you a PM with our skype account if you want).

    Some of the first thing I'd suggest to check are:

    - Number of open files (lsof -u zimbra| wc -l) and the limits set on the system.
    - The content of /opt/zimbra/conf/zextras/config (please post it here)

    Looks like some kind of File Descriptor Leak, 2 hours of import procedure and all the following errors are absolutely not normal.


    Regards,
    Cine
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  9. #19
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    Code:
    [root@zimbra6 ~]# lsof -u zimbra| wc -l
    2516
    Code:
    [root@zimbra6 ~]# cat /opt/zimbra/conf/zextras/config
    ¬srjava.util.HashMapΑΓ`F]
    This one looks doomed 8(

    I tried to remove the whole thing, got the same error (more or less) than reinstall.
    Files were deleted though.
    But still no reinstall possible.

  10. #20
    Senior Member Known ZeXtras Reseller
    Join Date
    Jul 2011
    Posts
    68
    Davide fixed the install issue (corrupted file).
    And we might have found the problem during import (space on server).

    Stay tuned for news on this after the week end.
    Thanks again for the quick help.
    Last edited by Klug; 07-22-2011 at 05:43 PM.

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