Need to migrate 5.0.10 > a later version, but zimbra doesn't meet requirements

[d0s0n]

Hi MercJones.

Zextras extension seams to be installed, to confirm the correct initialization you can check the mailbox.log file in /opt/zimbra/log/ dir for this line:

2012-09-27 23:25:41,669 INFO  [main] [] extensions - Starting ZeXtras version 1.4.5 commit 9c69e5f0af36de570cbdf90081a323e3155cb465

and check the cli:
[CODE]# su - zimbra
zxzimbra@mail:~$ zxsuite core getversion


zextras_version 1.4.5
zextras_commit 9c69e5f0af36de570cbdf90081a323e3155cb465
zextras_target 6.0.16[CODE]

If something goes wrong you can try to uninstall and reinstall with the debug option:

./install -d all

Keep us updated!

D0s0n

[MercJones]

Hi MercJones.

Zextras extension seams to be installed, to confirm the correct initialization you can check the mailbox.log file in /opt/zimbra/log/ dir for this line:

2012-09-27 23:25:41,669 INFO  [main] [] extensions - Starting ZeXtras version 1.4.5 commit 9c69e5f0af36de570cbdf90081a323e3155cb465

and check the cli:
[CODE]# su - zimbra
zxzimbra@mail:~$ zxsuite core getversion


zextras_version 1.4.5
zextras_commit 9c69e5f0af36de570cbdf90081a323e3155cb465
zextras_target 6.0.16[CODE]

If something goes wrong you can try to uninstall and reinstall with the debug option:

./install -d all

Keep us updated!

D0s0n

Thanks for the reply, output from the mailbox.log shows:

2012-10-01 16:51:33,804 INFO [main] [] extensions - Starting ZeXtras version 1.4.5 commit 9c69e5f0af36de570cbdf90081a323e3155cb465


And the other output is:

su zimbra
zimbra@zimbratest1:~/log$ zxsuite core getversion
CompilerOracle: exclude com/zimbra/cs/session/SessionMap.putAndPrune
CompilerOracle: exclude com/zimbra/cs/mailbox/MailItem.delete
CompilerOracle: exclude org/apache/xerces/impl/XMLDocumentFragmentScannerImpl$FragmentContentDisp atcher.dispatch


zextras_version 1.4.5
zextras_commit 9c69e5f0af36de570cbdf90081a323e3155cb465
zextras_target 6.0.16




Do you recommend an uninstall then, or would you like any further information?

Thanks

[MercJones]

I've just totally uninstalled, with the ./install.sh -u all restarted zimbra, and then went through the install again.

Unfortunately I have exactly the same problem, when I load zimbra admin, it says about the core missing.

Any suggestions guys?

Thanks

[kral]

Hi, I'm kral, one of the ZeXtras developer.

Can you please access to the admin using the option ?dev=1? (es. https://example.com:7071?dev=1)
This will force the administration interface to load the last version of the zimlet.

If the problem still persist, you should take a look to the mailbox.log searching for any errors that may have occurred and post them here.

Thank you.

[MercJones]

Hi, I'm kral, one of the ZeXtras developer.

Can you please access to the admin using the option ?dev=1? (es. https://example.com:7071?dev=1)
This will force the administration interface to load the last version of the zimlet.

If the problem still persist, you should take a look to the mailbox.log searching for any errors that may have occurred and post them here.

Thank you.

Hi Kral,

I tried that, with the dev=1 bit, it loaded exactly the same from what I could see, i couldnt see anything on the left hand side to do with ZeXtras.

Also, i've pastebin'd the log files:

2012-10-02 00:00:06,531 INFO [btpool0-1://localhost:7071/service/admin/soap/Aut - Pastebin.com

[MercJones]

Any updates on this please?

[d0s0n]

Hi MercJones,

we can not reproduce your problem, however we are about to release a new version 1.6.1, so stay tuned!

Your problem seems to be limited to the zextras zimlets should contact zimbra with requests like this:

2012-10-04 15:40:19,078 INFO  [btpool0-184://<SERVER>:7071/service/admin/soap/zextras] [name=admin@<DOMAIN>;mid=1;ip=<IP>;ua=ZimbraWebClient - GC22 (Linux);] soap - zextras
2012-10-04 15:40:19,080 INFO  [btpool0-184://<SERVER>:7071/service/admin/soap/zextras] [name=admin@<DOMAIN>;mid=1;ip=<IP>;ua=ZimbraWebClient - GC22 (Linux);] extensions - ZeXtras API Manager: Exec: ZxCore/getVersion

The weird thing is that I don't find any trace of these requests in your log, maybe there is some special customization on your server. The only thing you can do to understand what's happening is to use a debugging tool (firebug for firefox or developer tools in chrome) to analyze any javascript errors or incorrect post/soap requests.

D0s0n