Migration interrupted
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Thread: Migration interrupted

  1. #1
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    Migration interrupted

    Good day!!
    Please help.
    Good morning.
    We begin migration for security of a new server with Centos 6.8 and 8.6 Zimbra GA.
    The process was fine but we were importing no space in / opt the new server.
    We cancel the operation and configure another volume / opt twice the capacity and copy all the old opt. Now with more disk space, when importing tells us that it was queued in a few seconds and then said that the import process
    failure.
    We have removed the empty accounts that migration created to see if restored, but the error persists. Version 2.2.5 Migration is at the origin and destination version is 2.2.5 Zextras suite. Zimbra versions are the same 8.6GA (origin and destination)
    Thank you for your help and ideas.

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Comsis,
    welcome to the forums!

    What's the exact error message that appears in the "Restore Failed" notification?

    Have a nice day,
    Cine
    the ZeXtras Team

  3. #3
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    Hello Cine. Thanks for your quickly answer.
    Te message shows ' Error ZeXtras Zxbackup Notification, External Restore failed.'

    Do you need log for another messages for helping Us? Where are those zeXtras log?

    Thanks in advance.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Comsis!

    By clicking on the appropriate entry in the "Notifications" section of the ZeXtras Administration Zimlet the full notification message should appear (below the notification list): could you please remove any sensitive information from that and paste it here? The same message is also delivered to the notification's recipient - by default the admin@ account.

    On top of this, each External Restore has a dedicated logfile in /opt/zimbra/log/, and the mailbox.log contains the operation's information too...

    Have a nice day,
    Cine
    the ZeXtras Team

  5. #5
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    Thanks for your value help!!

    Detalles
    Hoy, 7:05 - Error: ZeXtras ZxBackup Notification, External Restore failed.
    This is an automated notification from ZxBackup about External Restore.

    Operation External Restore failed.

    Operation Id: b2c2ab8b-ec3e-49e3-b354-bc7b117f8884
    Operation Host: [removed]

    Operation requested by: [removed]

    ZeXtras Version: 2.2.5
    ZeXtras commit: 47f996f739b571e61afac9a25cf8e8de1caff87f

    Zal Version: 1.10.6
    Zal commit: 47f996f739b571e61afac9a25cf8e8de1caff87f
    Zimbra version: 8.6.0_GA_1153 20141215151155 20141215-1517 FOSS

    - exception -
    com.zextras.lib.Error.UnableToReadDirectoryError: Missing read permission for zimbra user on path /mnt/tempo/migration
    at com.zextras.op.backup.ZEExternalRestoreOperation.c heckBackupPermission (ZEExternalRestoreOperation.java:501)
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation (ZEExternalRestoreOperation.java:534)
    at com.zextras.op.ZEOperation.exec (ZEOperation.java:726)
    at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
    at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:70)
    at com.zextras.op.OperationStarterActivity.doActivity (OperationStarterActivity.java:45)
    at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:123)
    Last edited by Cine; 09-05-2016 at 05:02 PM.

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Comsis!

    The error is in the notification's body:

    Missing read permission for zimbra user on path /mnt/tempo/migration




    Have a nice day,
    Cine
    the Zextras Team

  7. #7
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    Ohhhh. I'm going to change this permissions on this directory.
    Just a little question: We need initialize smartscan on the new server first the migration task?

    Thanks Cine thanks !!!!! God bless you.

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello, Comsis!

    No need to initialize the backup on the destination server, I actually suggest to initialize it after the migration to avoid I/O overhead...

    Have a nice day,
    Cine
    the Zextras Team

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