Import process running but not completing - Page 2
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Thread: Import process running but not completing

  1. #11
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Hello Davide.

    After a brainstorming/testing session with the devs we concluded that the email you provided is considered 'malformed' by Zimbra's validator, hence the lmtpInject operation which should place this mail in the correct mailbox fails.
    Looks like your old Zimbra server accepted this email while newer versions of Zimbra refuse to do so.

    The exact error we found during our tests is:

    zmlmtpinject /tmp/test -r
    Injecting 1 message(s) to 1 recipient(s). Server localhost, port 7025, using 1 thread(s).
    [error] Delivery failed msg=test response=501 5.5.4 Syntax error in BODY parameter

    LmtpInject Finished
    submitted=0 failed=1
    0.15s, 0.00ms/msg, 0.00msg/s
    average message size = 0.00KB
    The only workaround is to disable Zimbra's validator for the duration of the import procedure:
    zmlocalconfig -e zimbra_lmtp_validate_messages=false
    (change it back to 'true' when you're done with the import)

    Best Regards,

  2. #12
    Active Member
    Join Date
    Mar 2012
    i also had the same 'unrestored' items problem but even after setting
    Operation log path: /opt/zimbra/log/zextras_ZxBackup_ExternalRestore_658c8d55-84ad-4f58-98c1-360cf550eafa.log
     Warnings/Errors: 0/0
     Restored Accounts(only attributes):           0/1
     Restored Accounts(common items):              0/1
     Restored Accounts(only shared & datasources): 0/1
     Current Account:
     Restored/Skipped Items: 457/0
     Unrestored Items: 1997
    zimbra_lmtp_validate_messages already set to false

    $ zmlocalconfig -s zimbra_lmtp_validate_messages                        
    zimbra_lmtp_validate_messages = false
    log found

    [67196858-aedb-4c9a-b44c-69bfd0a37dae] ExternalRestore Unable to restore item 47102, account
    Unknown Exception in restore
            at com.zextras.backup.ZEBItem.restore(
            at com.zextras.backup.ZEExternalRestoreOperation.restoreItemsFromExternal(
            at com.zextras.backup.ZEExternalRestoreOperation.doOperation(
            at com.zextras.op.ZEOperation.exec(
            at com.zextras.backup.ZEBackupThread.execOperation(
    Caused by: com.zimbra.cs.mailbox.MailServiceException: mailbox exceeded quota of 3407872000 bytes
    ExceptionId:ZxBackup Thread:1332692606770:1ed2e89cd4722393
    Code:mail.QUOTA_EXCEEDED Arg:(limit, NUM, "3407872000")
            at com.zimbra.cs.mailbox.MailServiceException.QUOTA_EXCEEDED(
            at com.zimbra.cs.mailbox.Mailbox.checkSizeChange(
            at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(
            at com.zimbra.cs.mailbox.Mailbox.addMessage(
            at com.zimbra.cs.mailbox.Mailbox.addMessage(
            at com.zimbra.cs.mailbox.Mailbox.addMessage(
            at com.zextras.backup.ZEBItem.createZimbraItem(
            at com.zextras.backup.ZEBItem.restore(
            ... 5 more
    Last edited by malayo; 03-25-2012 at 06:25 PM.

  3. #13
    Active Member
    Join Date
    Mar 2012
    from that error i change quota for that user to unlimited and now only 96 items were unrestored

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