Zimbra 8.5.0 and ZeXtras Suite: Important News

[aknobbe]

Thank you D0s0n

[bjquinn]

Hi bjquibn.
You can try to bypass that command on the installer shell script, It should works... Tomorrow I'll check your specific issue with devs.

D0s0n

I'd be happy to comment out that line. But would I then need to install zxtool.sh manually? What would I be missing if that wasn't installed? Or do you mean just comment out the error check?

[d0s0n]

Commenting out the error check should be the best choice.
D0s0n

[bjquinn]

Commenting out the error check should be the best choice.
D0s0n

Ok, that seemed to complete the installation, but the backup zimlet won't make any operations. I tried initialization, external restore, disable real time scanning, etc., and there was no response. Clicked buttons, nothing happened.

But that's no matter, I don't need the GUI. I did it from the command line, however, and got a similar issue. I tried the following as Zimbra user --

zxsuite backup doExternalRestore /opt/zimbra/oldserverbackup/zbackup/

The folder referenced above is owned zimbra:zimbra and contains a backup that was rsync'd from another system. However, the following command --

zxsuite backup getAllOperations

-- immediately returns --

operationList
realTimeScanOperations 0

-- and there is a log file called /opt/zimbra/log/zextras_ZxBackup_ExternalRestore_83e2cf9d-787d-408c-a29a-39b520d5aa01.log, which simply contains the following --

2014-09-08 17:36:20,402 INFO Starting External Restore
2014-09-08 17:36:20,428 INFO ZeXtras version: 1.9.0 commit be949f1b817b596e65ab506c0e4f7e5f784bf5
5b
2014-09-08 17:36:20,428 INFO Zimbra version: 8.5.0_GA_3042 20140828204420 20140828-2046 FOSS
2014-09-08 17:36:20,428 INFO Parameters:
date = null
skipAliases = false
origin = ZxLink
filterDeleteAccount = true
humanDate = last available
accountNameList = null
obeyHSM = false
dataPath = /opt/zimbra/oldserverbackup/zbackup/
skipSystemAccount = true
onlyProvisioning = false
OpStartTime = 1410215780401
notificationeMails =
skipDistList = false
skipCos = false
domainNameList = null

-- after waiting a while, nothing gets added to the log, the system is not busy, and the external restore does not appear to be proceeding.

[lfletche]

Yep I am seeing the same issue - latest build of Zimbra 8.5 (zcs-8.5.0_GA_3042) and Zextras alpha release of 1.9 under CentOS 6.

On my iPhone can receive emails fine - but sending looks like it sends but seems to go into a black hole. No bounce, nothing....

Hi All.

Is someone els also have the issue that you can't send email from a mobile device after installing alpha 1.9 and Zimbabwe 8.5?

Regards

Alez

[aknobbe]

Yep I am seeing the same issue - latest build of Zimbra 8.5 (zcs-8.5.0_GA_3042) and Zextras alpha release of 1.9 under CentOS 6.

On my iPhone can receive emails fine - but sending looks like it sends but seems to go into a black hole. No bounce, nothing....

Thank you for the response.
I am happy to hear that I am not the only one with that issue.

[iMx]

Just realised I have the same issue, appears to send but nothing hits the zimbra logs... ARGGGHHhh only just realised

Build 3043, i.e with all the patches, Zextras 1.9, Ubuntu 12.04.

[Cine]

Hello Everybody!

I'm glad to inform you that the outgoing mail issue affecting ZeXtras Mobile on 1.9.0ALPHA has been found and fixed by our devs!
A new build will be available soon

Have a nice day,
Cine
the ZeXtras Team

[bjquinn]

Hello Everybody!

I'm glad to inform you that the outgoing mail issue affecting ZeXtras Mobile on 1.9.0ALPHA has been found and fixed by our devs!
A new build will be available soon

Have a nice day,
Cine
the ZeXtras Team

This is good news.

Also, have the developers been able to track down the issue I'm having where ZeXtras won't install properly and if I force it through, it simply won't start operations (see one of my previous posts).

Thanks!!

[Cine]

Ok, that seemed to complete the installation, but the backup zimlet won't make any operations. I tried initialization, external restore, disable real time scanning, etc., and there was no response. Clicked buttons, nothing happened.

But that's no matter, I don't need the GUI. I did it from the command line, however, and got a similar issue. I tried the following as Zimbra user --

zxsuite backup doExternalRestore /opt/zimbra/oldserverbackup/zbackup/

The folder referenced above is owned zimbra:zimbra and contains a backup that was rsync'd from another system. However, the following command --

zxsuite backup getAllOperations

-- immediately returns --

operationList
realTimeScanOperations 0

-- and there is a log file called /opt/zimbra/log/zextras_ZxBackup_ExternalRestore_83e2cf9d-787d-408c-a29a-39b520d5aa01.log, which simply contains the following --

2014-09-08 17:36:20,402 INFO Starting External Restore
2014-09-08 17:36:20,428 INFO ZeXtras version: 1.9.0 commit be949f1b817b596e65ab506c0e4f7e5f784bf5
5b
2014-09-08 17:36:20,428 INFO Zimbra version: 8.5.0_GA_3042 20140828204420 20140828-2046 FOSS
2014-09-08 17:36:20,428 INFO Parameters:
date = null
skipAliases = false
origin = ZxLink
filterDeleteAccount = true
humanDate = last available
accountNameList = null
obeyHSM = false
dataPath = /opt/zimbra/oldserverbackup/zbackup/
skipSystemAccount = true
onlyProvisioning = false
OpStartTime = 1410215780401
notificationeMails =
skipDistList = false
skipCos = false
domainNameList = null

-- after waiting a while, nothing gets added to the log, the system is not busy, and the external restore does not appear to be proceeding.

Hello bjquinn!

I'd need a couple of info

- Can you please access the Zimbra Administration Console in Dev Mode (by adding "?dev=1" at the end of the URL, e.g. https://mail.domain.com:7071/?dev=1) and check your browser's Developer Tools for any error?
- Can you please start the External Restore again and check the mailbox.log file for any related entry (feel free to send it to community@zextras.com so that we'll be able to check it aswell)
- Can you please run the following command from the package folder (where "install.sh" is):

cp -a bin/zxtool.sh /tmp
su zimbra -c "bash /tmp/zxtool.sh -m zextras"

and paste the output here?

Have a nice day,
Cine
the ZeXtras Team