Ajax errors in mail admin after 1.8.13 upgrade - Page 2
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Thread: Ajax errors in mail admin after 1.8.13 upgrade

  1. #11
    Member
    Join Date
    Dec 2012
    Posts
    26
    part 2 of 3
    Code:
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/ZxCore.js?v=131203110156"
    ZxCore...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/ZxCoreModel.js?v=131203110156"
    ZxCore...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/ZxCoreXFormItem.js?v=131203110156"
    ZxCore...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/dialogs/ZxLicenseContactDialog.js?v=131203110156"
    ZxLice...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/dialogs/ZxCheckUpdateDialog.js?v=131203110156"
    ZxChec...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/dialogs/ZxISPRenewDialog.js?v=131203110156"
    ZxISPR...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxCore/dialogs/ZxRemoveLicenseDialog.js?v=131203110156"
    ZxRemo...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/ZxMobile.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/ZxMobileModel.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/widgets/ZxMobileDevicesListView.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/widgets/ZxMobileAppListView.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/dialogs/ZxAddApprovedAppDialog.js?v=131203110156"
    ZxAddA...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/dialogs/ZxAddBlockedAppDialog.js?v=131203110156"
    ZxAddB...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/ZxMobileXFormItem.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/ZxMobileXFormItemDelegated.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/ZxMobileAccountModifier.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxMobile/ZxMobileCOSModifier.js?v=131203110156"
    ZxMobi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/ZxNotifications.js?v=131203110156"
    ZxNoti...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/ZxNotificationsModel.js?v=131203110156"
    ZxNoti...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/widgets/ZxOpQueueListView.js?v=131203110156"
    ZxOpQu...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/widgets/ZxNotificationsListView.js?v=131203110156"
    ZxNoti...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/dialogs/ZxOpQueueDialog.js?v=131203110156"
    ZxOpQu...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/dialogs/ZxNotificationsDialog.js?v=131203110156"
    ZxNoti...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxNotifications/ZxNotificationsXFormItem.js?v=131203110156"
    ZxNoti...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/ZxPowerstore.js?v=131203110156"
    ZxPowe...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/widgets/ZxHSMQueryWidget.js?v=131203110156"
    ZxHSMQ...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/widgets/ZxHSMCheckboxWidget.js?v=131203110156"
    ZxHSMC...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/widgets/ZxHSMQueryWidget.js?v=131203110156"
    ZxHSMQ...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/widgets/ZxHSMTypesGroupWidget.js?v=131203110156"
    ZxHSMT...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/dialogs/ZxAddModifyVolumeDialog.js?v=131203110156"
    ZxAddM...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/dialogs/ZxPowerstoreStatsDialog.js?v=131203110156"
    ZxPowe...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/dialogs/ZxAddModifyHSMDialog.js?v=131203110156"
    ZxAddM...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/widgets/ZxPowerstoreVolumeListView.js?v=131203110156"
    ZxPowe...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/widgets/ZxPowerstoreHSMListView.js?v=131203110156"
    ZxPowe...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/ZxPowerstoreModel.js?v=131203110156"
    ZxPowe...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/modules/ZxPowerstore/ZxPowerstoreXFormItem.js?v=131203110156"
    ZxPowe...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zextras_zextras/js/ZxLoader.js?v=131203110156"
    ZxLoad...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_adminversioncheck/com_zimbra_adminversioncheck.js?v=131203110156"
    com_zi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_adminversioncheck/ZaVersionCheckViewController.js?v=131203110156"
    ZaVers...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_adminversioncheck/ZaVersionCheckXFormView.js?v=131203110156"
    ZaVers...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/com_zimbra_bulkprovision.js?v=131203110156"
    com_zi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkImportXWizard.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaMigrationXWizard.js?v=131203110156"
    ZaMigr...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkProvision.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkProvisionAccountsListView.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkProvisionStatusDialog.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkProvisionTasksView.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkProvisionTasksController.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_bulkprovision/ZaBulkDataImportXWizard.js?v=131203110156"
    ZaBulk...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaCert.js?v=131203110156"
    ZaCert...3110156

  2. #12
    Member
    Join Date
    Dec 2012
    Posts
    26
    Part 3 of 3
    Code:
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaCertView.js?v=131203110156"
    ZaCert...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaCertWizard.js?v=131203110156"
    ZaCert...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaCertsServerListView.js?v=131203110156"
    ZaCert...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaCertViewController.js?v=131203110156"
    ZaCert...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaCertsServerListController.js?v=131203110156"
    ZaCert...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaDomainCertUpload.js?v=131203110156"
    ZaDoma...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/ZaProxyCAUpload.js?v=131203110156"
    ZaProx...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_cert_manager/zimbra_cert.js?v=131203110156"
    zimbra...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_clientuploader/com_zimbra_clientuploader.js?v=131203110156"
    com_zi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_clientuploader/ZaClientUploadViewController.js?v=131203110156"
    ZaClie...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_clientuploader/ZaClientUploadXFormView.js?v=131203110156"
    ZaClie...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_proxy_config/com_zimbra_proxy_config.js?v=131203110156"
    com_zi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_proxy_config/ZaEnableProxyWizard.js?v=131203110156"
    ZaEnab...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_proxy_config/ZaDisableProxyWizard.js?v=131203110156"
    ZaDisa...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_tooltip/com_zimbra_tooltip.js?v=131203110156"
    com_zi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_tooltip/ZaHelpToolTip.js?v=131203110156"
    ZaHelp...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_tooltip/ZaHelpToolTipView.js?v=131203110156"
    ZaHelp...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/zimlet/com_zimbra_viewmail/com_zimbra_viewmail.js?v=131203110156"
    com_zi...3110156
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/admin/soap/GetEffectiveRightsRequest"
    GetEff...Request
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/admin/soap/GetEffectiveRightsRequest"
    GetEff...Request
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/admin/soap/GetAdminConsoleUICompRequest"
    GetAdm...Request
    "NetworkError: 503 Service Unavailable - https://mail.[mydomain].com:7071/service/admin/soap/GetAllServersRequest"
    GetAll...Request
    Sorry for the multiple parts, it was a lot.

  3. #13
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
    Posts
    570
    As Cine said, the 503 issue is another problem:

    Quote Originally Posted by Cine View Post
    ...

    The "503 Service Unavailable" errors you see are usually caused by the Zimbra DoS Filter, and specifically by a low number of allowed connections per second. For more informations about Zimbra's DOS Filter, please see the Official Zimbra Wiki...

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  4. #14
    Junior Member
    Join Date
    Mar 2014
    Posts
    2
    I'm getting this error as well, only in the Admin Console, only after installing 1.8.13, and even if I use /?dev=1.
    I also tried clearing the browser's cache and running zmprov fc all.

    If I uninstall, no AJAX error.

    Zimbra 8.0.6_GA_5922 (build 20131203103705)
    CentOS 6.5 x86_64 with kernel 2.6.32-431.5.1.el6.x86_64
    Last edited by trustedcomputer; 03-04-2014 at 06:49 PM.

  5. #15
    Member
    Join Date
    Dec 2012
    Posts
    26
    After a refresh of the page, the admin console did finally appear.

    However, the only thing visible is the Home and Search menu.
    devmode7.png

    If you wish to access my desktop to see for yourself we can do that with TeamViewer if you are so inclined.

    I would rather not uninstall and reinstall until directed to do so. It appears I am not alone and my situation may be useful to fix an issue. As I said before, this is not an issue that is affecting users, just the admin.
    Last edited by dsiminiuk; 03-04-2014 at 08:28 PM.

  6. #16
    Active Member
    Join Date
    Oct 2012
    Posts
    19

    Admin UI Problems After Upgrade To 1.8.13

    Hi,

    after upgrading ZeXtras from 1.8.12 to 1.8.13 today I noticed two issues in the admin console.

    The first thing is that the ZeXtras Core window is broken.
    zextras1.jpg

    The second is an error message which pops up a few times directly after logging into the console.
    zextras2.png

    Zimbra Version: 8.0.6_GA_5922 OSS
    Setup: Single Server
    ZeXtras Version: 1.8.13
    Server OS: Ubuntu 10.04 64-bit
    Browser: Firefox 24.3.0

    The same happens with "?dev=1" and I already tried clearing browser cache, Zimbra server cache and restarting Zimbra.
    It does not happen with Internet Explorer 11.
    If you need any other information, please contact me.

    Thanks,
    Vinzenz
    Last edited by vinzenz; 03-05-2014 at 01:18 AM.

  7. #17
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,364
    Hello everybody!

    We are currently investigating this issue, and while we weren't able to reproduce it on our test environments we suspect the cause to be tied to either Jetty's cache or a non-standard setup/configuration.

    Some users reported the issue to be solved after clearing Zimbra's cache TWICE with the `zmprov fc all` command, but right now the only workaround seems to be accessing the Zimbra Administration Console in Dev Mode by adding "?dev=1" at the end of the URL.

    If the page is hanging or the browser's Developer Tools return many "503" errors, please use the following command to whitelist your client's IP in Zimbra's DOS Filter:

    Code:
    zmprov mcf zimbraHttpThrottleSafeIPs x.x.x.x
    (you can whitelist multiple IPs by adding them to the same command separated by a comma)


    I'll report back to you as soon as possible with the Dev Team's response.

    Have a nice day,
    Cine
    the ZeXtras Team

  8. #18
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,364
    UPDATE!

    If you are affected by the issue described in this thread, please send to community@zextras.com the following files in order to help us verify the cause an a possible fix:

    - a dump of Jetty's cache (run as root):
    Code:
    tar cjf /tmp/zimlet_cache.tar.bz2 /opt/zimbra/jetty/work/resource-cache/
    - a list of all installed/active zimlets (run as zimbra):
    Code:
    zmzimletctl listZimlets > /tmp/zimlet_list.txt
    Thank you for your cooperation,
    Cine

  9. #19
    Junior Member
    Join Date
    Mar 2014
    Posts
    2
    I too have the same problem. I sent the email with the required files. I hope to solve this problem. thanks

  10. #20
    Active Member
    Join Date
    May 2013
    Posts
    11
    We have the same issue. I sent files via email. We have two tricks to deal with the problem :
    - Use Chrome browser : no error,
    - ON FF or IE, after clearing both server and client cache, when the error appears, press the Esc key, then click 3 times OK and after that : non error.

    Bye.

    Jeremie.
    The more you fail... The more you succeed...

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