ZeXtras Suite Zimlet not installing

[czguy]

I'm running a new ZCS 8.0.6 server on Ubuntu 12.04 64-Bit and trying to install ZeXtras.

Initially I ran ./install.sh all to install the core and zimlet but it failed on the zimlet installation with this error:


Deploying zimlet ...

[] INFO: Deploying on mail.hcems.com
[] INFO: deploy failed on mail.hcems.com
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream. java:152)
at java.net.SocketInputStream.read(SocketInputStream. java:122)
at sun.security.ssl.InputRecord.readFully(InputRecord .java:442)
at sun.security.ssl.InputRecord.read(InputRecord.java :480)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocke tImpl.java:927)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLS ocketImpl.java:884)
at sun.security.ssl.AppInputStream.read(AppInputStrea m.java:102)
at java.io.BufferedInputStream.fill(BufferedInputStre am.java:235)
at java.io.BufferedInputStream.read(BufferedInputStre am.java:254)
at org.apache.commons.httpclient.HttpParser.readRawLi ne(HttpParser.java:78)
at org.apache.commons.httpclient.HttpParser.readLine( HttpParser.java:106)
at org.apache.commons.httpclient.HttpConnection.readL ine(HttpConnection.java:1116)
at org.apache.commons.httpclient.HttpMethodBase.readS tatusLine(HttpMethodBase.java:1973)
at org.apache.commons.httpclient.HttpMethodBase.readR esponse(HttpMethodBase.java:1735)
at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:1098)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:56)
at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:42)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.pos tAttachment(ZimletUtil.java:1608)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1480)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimlet(ZimletUtil.java:1408)
at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap (ZimletUtil.java:1184)
at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUti l.java:1808)
at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.ja va:1907)
com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on mail.hcems.com
ExceptionId:main:1389293951375:cb1cb279caa6a02c
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1497)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimlet(ZimletUtil.java:1408)
at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap (ZimletUtil.java:1184)
at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUti l.java:1808)
at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.ja va:1907)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream. java:152)
at java.net.SocketInputStream.read(SocketInputStream. java:122)
at sun.security.ssl.InputRecord.readFully(InputRecord .java:442)
at sun.security.ssl.InputRecord.read(InputRecord.java :480)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocke tImpl.java:927)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLS ocketImpl.java:884)
at sun.security.ssl.AppInputStream.read(AppInputStrea m.java:102)
at java.io.BufferedInputStream.fill(BufferedInputStre am.java:235)
at java.io.BufferedInputStream.read(BufferedInputStre am.java:254)
at org.apache.commons.httpclient.HttpParser.readRawLi ne(HttpParser.java:78)
at org.apache.commons.httpclient.HttpParser.readLine( HttpParser.java:106)
at org.apache.commons.httpclient.HttpConnection.readL ine(HttpConnection.java:1116)
at org.apache.commons.httpclient.HttpMethodBase.readS tatusLine(HttpMethodBase.java:1973)
at org.apache.commons.httpclient.HttpMethodBase.readR esponse(HttpMethodBase.java:1735)
at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:1098)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:56)
at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:42)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.pos tAttachment(ZimletUtil.java:1608)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1480)
... 4 more
[] ERROR: Error
com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on mail.hcems.com
ExceptionId:main:1389293951375:cb1cb279caa6a02c
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1497)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimlet(ZimletUtil.java:1408)
at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap (ZimletUtil.java:1184)
at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUti l.java:1808)
at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.ja va:1907)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream. java:152)
at java.net.SocketInputStream.read(SocketInputStream. java:122)
at sun.security.ssl.InputRecord.readFully(InputRecord .java:442)
at sun.security.ssl.InputRecord.read(InputRecord.java :480)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocke tImpl.java:927)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLS ocketImpl.java:884)
at sun.security.ssl.AppInputStream.read(AppInputStrea m.java:102)
at java.io.BufferedInputStream.fill(BufferedInputStre am.java:235)
at java.io.BufferedInputStream.read(BufferedInputStre am.java:254)
at org.apache.commons.httpclient.HttpParser.readRawLi ne(HttpParser.java:78)
at org.apache.commons.httpclient.HttpParser.readLine( HttpParser.java:106)
at org.apache.commons.httpclient.HttpConnection.readL ine(HttpConnection.java:1116)
at org.apache.commons.httpclient.HttpMethodBase.readS tatusLine(HttpMethodBase.java:1973)
at org.apache.commons.httpclient.HttpMethodBase.readR esponse(HttpMethodBase.java:1735)
at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:1098)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:56)
at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:42)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.pos tAttachment(ZimletUtil.java:1608)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1480)
... 4 more

Zimlet installation failed. Exiting.
.......
The zimlet installation has failed. That might be due to an incomplete startup
of the Zimbra webapp. Please verify Zimbra is up and running, then retry
the deployment of the zimlet with ./install.sh zimlet .

I've restarted zimbra twice via /etc/init.d/zimbra restart and through zmcontrol but I continue to receive this error. The zimbra website is running and I'm able to login during the zimlet install attempt.

Any idea as to why this is happening?

[Cine]

Hello czguy,
welcome to the forums!

This topic has been discussed multiple times on the forums, such as HERE, HERE and HERE.

The inability to deploy the zimlet, in this case, is not related with ZeXtras Suite and can usually be solved by manually deploying the ZeXtras Administration Zimlet through the Zimbra Administration Console.
You can find the com_zextras_zextras.zip file in the install package, within the "packages/common/" directory...

Should this fail, check your SSL certificates, network configuration, interface binding and name resolution.

Have a nice day,
Cine
the ZeXtras Team

[czguy]

Cine,

Thanks for the tip. I ended up restarting ZCS 8.0.6 a couple of times and redeploying the zimlet successfully. I'll be sure to keep an eye on the forums and use the search feature to dig before asking questions.

Thanks!

[Cine]

Cine,

Thanks for the tip. I ended up restarting ZCS 8.0.6 a couple of times and redeploying the zimlet successfully. I'll be sure to keep an eye on the forums and use the search feature to dig before asking questions.

Thanks!

You're welcome, glad you solved!

Have a nice day,
Cine
the ZeXtras Team