Last version Zextras suit installation failure
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Thread: Last version Zextras suit installation failure

  1. #1
    Junior Member
    Join Date
    Oct 2013
    Posts
    2

    Last version Zextras suit installation failure

    Hello, unable to install. Got this while installing zimlet. Core installation is successful. Got error while deploying zimlet:

    Code:
     
     [] INFO: Deploying on mailserver2.m###are.com
        [] INFO: deploy failed on mailserver2.m###are.com
        java.net.SocketTimeoutException: Read timed out
                at java.net.SocketInputStream.socketRead0(Native Method)
                at java.net.SocketInputStream.read(SocketInputStream.java:150)
                at java.net.SocketInputStream.read(SocketInputStream.java:121)
                at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)d
                at sun.security.ssl.InputRecord.read(InputRecord.java:480)
                at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:927)
                at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:884)
                at sun.security.ssl.AppInputStream.read(AppInputStream.java:102)
                at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)
                at java.io.BufferedInputStream.read(BufferedInputStream.java:254)
                at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:78)
                at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:106)
                at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1116)
                at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1973)
                at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1735)
                at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1098)
                at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
                at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
                at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
                at com.zimbra.common.httpclient.HttpClientUtil.executeMethod(HttpClientUtil.java:56)
                at com.zimbra.common.httpclient.HttpClientUtil.executeMethod(HttpClientUtil.java:42)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.postAttachment(ZimletUtil.java:1608)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1480)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
                at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
                at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
                at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
        com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on mailserver2.m###are.com
        ExceptionId:main:1381394974907:ccb65eb72ee04d54
        Code:service.FAILURE
                at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:258)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1497)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
                at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
                at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
                at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
        Caused by: java.net.SocketTimeoutException: Read timed out
                at java.net.SocketInputStream.socketRead0(Native Method)
                at java.net.SocketInputStream.read(SocketInputStream.java:150)
                at java.net.SocketInputStream.read(SocketInputStream.java:121)
                at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)
                at sun.security.ssl.InputRecord.read(InputRecord.java:480)
                at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:927)
                at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:884)
                at sun.security.ssl.AppInputStream.read(AppInputStream.java:102)
                at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)
                at java.io.BufferedInputStream.read(BufferedInputStream.java:254)
                at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:78)
                at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:106)
                at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1116)
                at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1973)
                at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1735)
                at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1098)
                at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
                at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
                at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
                at com.zimbra.common.httpclient.HttpClientUtil.executeMethod(HttpClientUtil.java:56)
                at com.zimbra.common.httpclient.HttpClientUtil.executeMethod(HttpClientUtil.java:42)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.postAttachment(ZimletUtil.java:1608)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1480)
                ... 4 more
        [] ERROR: Error
        com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on mailserver2.m###are.com
        ExceptionId:main:1381394974907:ccb65eb72ee04d54
        Code:service.FAILURE
                at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:258)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1497)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimlet(ZimletUtil.java:1408)
                at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap(ZimletUtil.java:1184)
                at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1808)
                at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
        Caused by: java.net.SocketTimeoutException: Read timed out
                at java.net.SocketInputStream.socketRead0(Native Method)
                at java.net.SocketInputStream.read(SocketInputStream.java:150)
                at java.net.SocketInputStream.read(SocketInputStream.java:121)
                at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)
                at sun.security.ssl.InputRecord.read(InputRecord.java:480)
                at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:927)
                at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:884)
                at sun.security.ssl.AppInputStream.read(AppInputStream.java:102)
                at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)
                at java.io.BufferedInputStream.read(BufferedInputStream.java:254)
                at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:78)
                at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:106)
                at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1116)
                at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1973)
                at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1735)
                at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1098)
                at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
                at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
                at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
                at com.zimbra.common.httpclient.HttpClientUtil.executeMethod(HttpClientUtil.java:56)
                at com.zimbra.common.httpclient.HttpClientUtil.executeMethod(HttpClientUtil.java:42)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.postAttachment(ZimletUtil.java:1608)
                at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.deployZimletOnServer(ZimletUtil.java:1480)
                ... 4 more
    Code:
    #cat /etc/hosts
    
    127.0.0.1 localhost.localdomain localhost
    144.76.55.140  mailserver2.m###are.com mailserver2
    Code:
    cat /etc/resolv.conf 
    
    # nameserver config
    nameserver 213.133.98.98
    nameserver 213.133.99.99
    nameserver 213.133.100.100
    nameserver 2a01:4f8:0:a0a1::add:1010
    nameserver 2a01:4f8:0:a111::add:9898
    nameserver 2a01:4f8:0:a102::add:9999
    Code:
    host `hostname`
    
    mailserver2.m###are.com has address 144.76.55.140
    mailserver2.m###are.com mail is handled by 10 mailserver2.m###are.com.
    Regarding my searching and experience with Zimbra, I've got the correct values in 'host' settings. So, have no idea why does zextras not install. Zimbra works correctly:

    Code:
    $zmcontrol status
    
      antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            memcached               Running
            mta                     Running
            opendkim                Running
            proxy                   Running
            snmp                    Running
            spell                   Running
            stats                   Running
            zmconfigd               Running
    SSL is not expired:

    Code:
    notBefore=Oct  9 21:57:54 2013 GMT
    notAfter=Oct  8 21:57:54 2018 GMT

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,364
    Hello methate,
    welcome to the forums!


    Could you please provide us with the informations specified in the "The Golden Rule" section of the "How to report a ZeXtras Suite issue" announcement thread?
    Also, could you please try to manually deploy any other Zimlet (plenty of them in the Zimbra Gallery) just to make sure that this issue is related to ZeXtras Suite and not a general issue in your Zimbra infrastructure?

    Have a nice day,
    Cine
    the ZeXtras Team

  3. #3
    Junior Member
    Join Date
    Oct 2013
    Posts
    2
    - Release 8.0.5_GA_5839.RHEL6_64_20130910123908 RHEL6_64 FOSS edition;
    - last versions of zxmig and zxsuite;
    - CentOS release 6.4 on XEN HVM;
    - 1 server;
    - 1 server;

    This happening and with other zimlet:

    [] INFO: I/O exception (java.net.SocketException) caught when processing request: Connection reset
    [] INFO: Retrying request
    com.zimbra.common.zclient.ZClientException: invoke Connection refused, server: localhost
    ExceptionId:main:1381404587394:c2c2cfca15a6dabb
    Code:zclient.IO_ERROR


    For addition: su - zimbra -c 'zmprov gs `zmhostname` | grep zimbraAdminPort'
    zimbraAdminPort: 7071

    And all services were running while deploying.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,364
    Hello methate!

    This kind of issue has been experienced by different users and discussed multiple times on the forums (e.g. HERE and HERE), and the quickest solution is to deploy the ZeXtras Administration Zimlet from the Zimbra Administration Console.
    You can find the zimlet file within the ZeXtras Suite package, in zextras_suite-1.8.10/packages/common/com_zextras_zextras.zip

    Have a nice day,
    Cine

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