Zextras 1.8.10 installation issue

**dedalus** · 10-03-2013, 08:22 AM

Dear all,
I'm trying to install the last revision from the old one 1.8.8 on a zimbra 7.2.0_GA_2669 installation.

I tried many times; at the beginning the installations aborted due to the failure of the mailboxd stopping.

Every time I restarted zimbra manually, but at logon I saw "ZeXtras Zimlet has a different version from the ZezXtras Core! The Zextras Zimlet will be loaded. Build ID: c67118a55a1304ade1f2a2f51707290b6f5058c2". Obviously it didn't work

So I tried to install the core and then zimlet separately, and the istallation worked; it asked to overwrite the same version, and I choose "yes". But the problem didn't disappear: same popup about the different versions, and the zextras plugin didn't work

So I tried to reinstall all, choosing to overwrite the same revision, and I got not errors during the mailboxd restart. But it was uselessy, the problem is still there

Have I to uninstall it and reinstall it from zero (option "-u")? In this case, will I have problem about the license?
Thanks

Some informations:

[zimbra@zimbra ~]$ zxsuite core getversion
zextras_version 1.8.10
zextras_target 7.2.0
zextras_commit ab2296b7635d9b92c524c23f814bbc418c2ba732
zextras_lib_version 1.0.0
zextras_lib_commit 9affdd070fe255a8f3d3689e2450e2e0448c4f37

[zimbra@zimbra ~]$ zmjava com.zimbra.cs.util.BuildInfo
Version: 7.2.0_GA_2669
Release: 20120410001942
Build Date: 20120410-0026
Build Host: zre-rhel5-64.eng.vmware.com
Full Version: 7.2.0_GA_2669 20120410001942 20120410-0026 FOSS
DB Version: 65
Index Version: 2

[zimbra@zimbra ~]$ zmzimletctl listZimlets
Installed Zimlet files on this host:
com_zextras_zextras
com_zimbra_adminversioncheck
com_zimbra_attachcontacts
com_zimbra_attachmail
com_zimbra_bulkprovision
com_zimbra_cert_manager
com_zimbra_date
com_zimbra_dnd
com_zimbra_email
com_zimbra_phone
com_zimbra_srchhighlighter
com_zimbra_url
Installed Zimlets in LDAP:
com_zimbra_attachcontacts
com_zimbra_attachmail
com_zimbra_date
com_zimbra_dnd
com_zimbra_email
com_zimbra_phone
com_zimbra_srchhighlighter
com_zimbra_url
Available Zimlets in COS:
default:
com_zimbra_attachcontacts
com_zimbra_attachmail
com_zimbra_date
com_zimbra_dnd
com_zimbra_email
com_zimbra_phone
com_zimbra_srchhighlighter
com_zimbra_url

**Cine** · 10-03-2013, 08:59 AM

Hello Dedalus!

Could you please try to access the Zimbra Administration Console in dev mode (adding "?dev=1" at the end of the URL - e.g. https://mail.yourdomain.com:7071/?dev=1)?
If the issue does not appear accessing this way, clearing the cache of your browser should do the trick, while if the issue persists I'd need you to report all informations you can find in the "The Golden Rule" and "General" sections of the "How to report a ZeXtras Suite Issue" announcement thread in order to properly investigate the issue.

Have a nice day,
Cine
the ZeXtras Team