License Issue

[INNOVOT]

Yesterday we migrated datacenters, configured a new Zimbra 8.0.4 installation, and migrated the data. We have attempted to apply our license.nx, both from the web interface and the CLI, but it will not accept it. What could be causing the issue please ?

[Cine]

Hello Innovot!

Unfortunately a bad ZeXtras Suite package has been available for download for some hours. Re-downloading and re-installing ZeXtras Suite will solve the issue.

Have a nice day,
Cine
the ZeXtras Team

[INNOVOT]

Sorted. Thanks Cine. Did that get Twitted out as a notice ?

[Cine]

Hello Innovot!

It has not been tweeted as, after a cross analysis of download and purchase data, the number of downloads of the bad package is so low that we have preferred not to create unnecessary alarm and manage the few cases through the support (or the forum as in this case).

Have a nice day,
Cine