zimlets failed to install
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Thread: zimlets failed to install

  1. #1
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    Unhappy zimlets failed to install

    Hello
    Am using zimbra 8.0 and tried to install zextras suite 1.8.0 using ./install.sh all but failed to install. The core installed but zimlet brought an error shown below
    ZeXtras Suite Core detected.

    Deploying zimlet ...

    [] INFO: Deploying on mail.xxxx.xxx
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: deploy failed on mail.xxxx.xxx
    java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(Abstrac tPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress( AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractP lainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:391)
    at java.net.Socket.connect(Socket.java:579)
    at sun.security.ssl.SSLSocketImpl.connect(SSLSocketIm pl.java:612)
    at com.zimbra.common.net.CustomSSLSocket.connect(Cust omSSLSocket.java:309)
    at com.zimbra.common.net.ProtocolSocketFactoryWrapper .createSocket(ProtocolSocketFactoryWrapper.java:46 )
    at org.apache.commons.httpclient.HttpConnection.open( HttpConnection.java:707)
    at org.apache.commons.httpclient.MultiThreadedHttpCon nectionManager$HttpConnectionAdapter.open(MultiThr eadedHttpConnectionManager.java:1361)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:238)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:167)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:386)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:349)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.aut h(ZimletUtil.java:1638)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1475)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimlet(ZimletUtil.java:1408)
    at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap (ZimletUtil.java:1184)
    at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUti l.java:1808)
    at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.ja va:1907)
    com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on mail.xxxx.xxx
    ExceptionId:main:1360941866782:54c0a8003b318897
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1497)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimlet(ZimletUtil.java:1408)
    at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap (ZimletUtil.java:1184)
    at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUti l.java:1808)
    at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.ja va:1907)
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(Abstrac tPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress( AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractP lainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:391)
    at java.net.Socket.connect(Socket.java:579)
    at sun.security.ssl.SSLSocketImpl.connect(SSLSocketIm pl.java:612)
    at com.zimbra.common.net.CustomSSLSocket.connect(Cust omSSLSocket.java:309)
    at com.zimbra.common.net.ProtocolSocketFactoryWrapper .createSocket(ProtocolSocketFactoryWrapper.java:46 )
    at org.apache.commons.httpclient.HttpConnection.open( HttpConnection.java:707)
    at org.apache.commons.httpclient.MultiThreadedHttpCon nectionManager$HttpConnectionAdapter.open(MultiThr eadedHttpConnectionManager.java:1361)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:238)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:167)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:386)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:349)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.aut h(ZimletUtil.java:1638)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1475)
    ... 4 more
    [] ERROR: Error
    com.zimbra.common.service.ServiceException: system failure: Unable to deploy Zimlet com_zextras_zextras.zip on mail.xxxx.xxx
    ExceptionId:main:1360941866782:54c0a8003b318897
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1497)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimlet(ZimletUtil.java:1408)
    at com.zimbra.cs.zimlet.ZimletUtil.deployZimletBySoap (ZimletUtil.java:1184)
    at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUti l.java:1808)
    at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.ja va:1907)
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(Abstrac tPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress( AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractP lainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:391)
    at java.net.Socket.connect(Socket.java:579)
    at sun.security.ssl.SSLSocketImpl.connect(SSLSocketIm pl.java:612)
    at com.zimbra.common.net.CustomSSLSocket.connect(Cust omSSLSocket.java:309)
    at com.zimbra.common.net.ProtocolSocketFactoryWrapper .createSocket(ProtocolSocketFactoryWrapper.java:46 )
    at org.apache.commons.httpclient.HttpConnection.open( HttpConnection.java:707)
    at org.apache.commons.httpclient.MultiThreadedHttpCon nectionManager$HttpConnectionAdapter.open(MultiThr eadedHttpConnectionManager.java:1361)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:238)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:167)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:386)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:349)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.aut h(ZimletUtil.java:1638)
    at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.dep loyZimletOnServer(ZimletUtil.java:1475)
    ... 4 more

    Zimlet installation failed. Exiting.
    .......
    The zimlet installation has failed. That might be due to an incomplete startup
    of the Zimbra webapp. Please verify Zimbra is up and running, then retry
    the deployment of the zimlet with ./install.sh zimlet .

    How do i rectify this
    Last edited by tim0000; 02-15-2013 at 04:00 PM.

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
    Posts
    570
    Hi tim0000 and welcome to the forums.

    Have you tried with the new version 1.8.1?

    If you add the "-d" option you can view all executed commands by the installer.

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
    Active Member
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    Quote Originally Posted by d0s0n View Post
    Hi tim0000 and welcome to the forums.

    Have you tried with the new version 1.8.1?

    If you add the "-d" option you can view all executed commands by the installer.

    D0s0n
    Hey am installing the new version and thats the error am getting. Have also done -d. Am behind a firewall do i need to do something coz i have all the necessary ports enabled

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,360
    Quote Originally Posted by tim0000 View Post
    Hey am installing the new version and thats the error am getting. Have also done -d. Am behind a firewall do i need to do something coz i have all the necessary ports enabled
    Hello tim0000,
    welcome to the forums!

    I'd like to have some additional informations about your Zimbra setup:

    - OS and Arch
    - Zimbra version
    - Single or Multiserver? In case of a multiserver environment, what's the servers' roles?

    Also, did you try running ./install.sh zimlet as suggested in the output of the install script?

    Have a nice day,
    Cine

  5. #5
    Active Member
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    OS is suse enterprises server 11 64bit
    zimbra 8
    single server

    And yes i did install ./install zimlet as requested but the output was still the same. Even after uninstalling and installing again
    Last edited by tim0000; 02-18-2013 at 12:19 PM.

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,360
    Hello tim0000!

    I'm afraid that there's an issue with your Zimbra configuration, on either the IP addresses/resolution or interface bindings...
    As a quick test, can you please try to deploy another Zimlet through the "zmzimletctl" Zimbra CLI command and see if the output is the same?

    Have a nice day,
    Cine

  7. #7
    Active Member
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    Hello tried installing a zimlet output is the same. So where could be my problem in the zimbra configuration

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,360
    Hello tim0000!

    I'm positive the problem is either in name resolution or in interface binding, as from the logs you posted it seems that SOAP requests sent to mail.xxxxx.xxx are not correctly handled.
    First of all, I suggest you to check how mail.xxxxx.xxx is internally resolved and if Jetty is listening on port 80 and 443 (if you kept the standard port configuration) on the IP which the server resolves as mail.xxxxxx.xxx.

    Also, being this an issue related to Zimbra configuration, I suggest you to make a search on the Zimbra Official Forums to see if any other user experienced your very same issue.

    Have a nice day,
    Cine

  9. #9
    Senior Member Known ZeXtras Reseller
    Join Date
    Feb 2013
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    80
    Code:
    su - zimbra
    cat /etc/hosts
    dig +short `zmhostname`
    dig +short -x <IP Address from above>
    netstat -ntpl
    Cine likes this.

  10. #10
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    Thanks i had configured wrongly the /etc/hosts. Now everything is working well

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