problem with zextras

[ebtihal123]

i worked with zimbra zca NE free triler i installed zextras inside it but and finished but when i opened the web client the ifound error



An error occurred while initializing the zimlet "com_zextras_chat". Please notify administrator.
TypeError: this.handlerObject._init is not a function .

how can i fix this error

[Zeus]

Hello ebtihal123 and welcome to the forums!

First of all i want to suggest you to read a brief guide on posting a issue on this forum:
Announcements - Install & Setup

Then i would like to know if you installed only the Chat Zimlet or also ZeXtras suite core component.
Please, provide us a full report with version and product installed so we can help you to successfully use ZeXtras products.

Have a nice day.

[ebtihal123]

Zeus
thanks for your replay i install Zextras suite core . i install this suite after i read wiki admin
i worked with NE zca8 trailer
i should test this feature to test zextras trailer befor get linces
thanks for reaplay many thanks.