ZeXtras Core Missing

[Cine]

Heres the output:
$ zmjava com.zimbra.cs.util.BuildInfo
Version: 6.0.10_GA_2692
[..]
We have this version a long time ago, but we installed and we are running the 7.1.1! What do we do to correct this?

Hello Jonathan,

this is usually caused by either an issue during a Zimbra upgrade or when migrating/restoring a Zimbra install using the "/opt/ move" method without carefully following the instructions (e.g. trying to move Zimbra 6.0.10 files over a Zimbra 7.1.1 server)...
I suggest you to check the zmsetup.*.txt files in /opt/zimbra/log/ and the .install_history file in /opt/zimbra/, you might find some hints should the cause be an upgrade issue.

Just to verify which version you are actually running, could you please enter the following string in your Zimbra Web Client's search bar and paste the output here?

$set:get version

Have a nice day,
Cine

[Jonathan]

Hello Jonathan,

this is usually caused by either an issue during a Zimbra upgrade or when migrating/restoring a Zimbra install using the "/opt/ move" method without carefully following the instructions (e.g. trying to move Zimbra 6.0.10 files over a Zimbra 7.1.1 server)...
I suggest you to check the zmsetup.*.txt files in /opt/zimbra/log/ and the .install_history file in /opt/zimbra/, you might find some hints should the cause be an upgrade issue.

Just to verify which version you are actually running, could you please enter the following string in your Zimbra Web Client's search bar and paste the output here?

$set:get version

Have a nice day,
Cine

Hi Cine,

Client Information:
Client Version: 6.0.10_GA_2692
Client Release: 20101215161423
Build Date: 20101215-1622


# cat .install_history
1294784103: INSTALL SESSION START
1294784118: INSTALLED zimbra-core_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784121: INSTALLED zimbra-ldap_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784122: INSTALLED zimbra-logger_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784126: INSTALLED zimbra-mta_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784128: INSTALLED zimbra-snmp_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784145: INSTALLED zimbra-store_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784148: INSTALLED zimbra-apache_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784153: INSTALLED zimbra-spell_6.0.10_GA_2692.DEBIAN5_i386.deb
1294784153: INSTALL SESSION COMPLETE
1294784546: CONFIG SESSION START
1294784546: CONFIGURED BEGIN


You´re right, its was probably caused during the last upgrade. What if I copy the file zextras.jar from the folder 6.0.10 to 7.1.1, just to bypass the install.sh do you think that would work?

[d0s0n]

Hi Jonathan,

you can try to directly copy the 6.0.10 zextras.jar file on /opt/zimbra/lib/ext/zextras/ to overwrite the installed one, then you just only need to restart mailboxd with "zmmailbodctl restart" command... but I can not guarantee a certain outcome in those conditions.

D0s0n