Zextras Migration Tool uninstall fails
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Thread: Zextras Migration Tool uninstall fails

  1. #1
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    Zextras Migration Tool uninstall fails

    In order to install ZeXtras Suite I need to uninstall ZeXtras Migration Tool first.
    The uninstall (install.sh -u all) fails at the Migration Tool Zimlet removal.
    mailboxd is not running

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello ppdeonet,

    Has the core correctly been uninstalled?

    If so, please try to manually start the mailboxd service and uninstall the ZeXtras Administration Zimlet with the `./install.sh -u zimlet` command.

    Have a nice day,
    Cine
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  3. #3
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    Hi Cine,
    Yes, core has been uninstalled correctly but whatever I try
    mailboxd will not start and subsequently it's not possible to uninstall ZXMig zimlet.

  4. #4
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    Cine,
    On the production mail server (on the network) I'm able to uninstall ZxMig, might be that network is required to run mailboxd.

  5. #5
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by ppdeonet View Post
    mailboxd will not start and subsequently it's not possible to uninstall ZXMig zimlet.
    Any errors in /opt/zimbra/log/mailbox.log?
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  6. #6
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    Nothing at all.
    Maybe some other log that I could check ?

  7. #7
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Network connection is not needed per-se as long as the server can resolve its own hostname correctly (and since the LDAP service started I'm pretty positive anything is ok on that side)

    I see from your other post (ref. HERE) that this is a mirror copy of your current server...
    Are there any hardware differences between the two servers?
    Differences in the quantity of RAM, for example, might cause similar problems because the quantity of RAM dedicated to Zimbra's Java processes is set during installation - in this case you'll have to edit Zimbra's config (I'll have a look at the exaxt changes to be made if this is your case).

    [EDIT: my faulty memory just remembered me that /opt/zimbra/log/zmmailboxd.out might have some useful informations]
    Last edited by Cine; 05-23-2012 at 02:47 PM.
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  8. #8
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    Seems like you are close to solving this one as well,
    there is indeed a difference in quantity of RAM, actually the hardware that I'm running the mirror copy on is completely
    different from the production Zimbra server.

  9. #9
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    tail -f /opt/zimbra/log/zmmailboxd.out

    Error occured during initialization of VM
    Could not reserve enough space for object heap.

  10. #10
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by ppdeonet View Post
    tail -f /opt/zimbra/log/zmmailboxd.out

    Error occured during initialization of VM
    Could not reserve enough space for object heap.
    I found a couple of useful links about your issue: 'zmmailboxdctl is not running' - Zimbra :: Forums and Ajcody-Server-Topics - Zimbra :: Wiki
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