Zextras 3.0.11 failing to download ZAL
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Thread: Zextras 3.0.11 failing to download ZAL

  1. #1
    Senior Member
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    Oct 2014
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    Zextras 3.0.11 failing to download ZAL

    I'm having a problem installing the latest release, the zal download fails with the following:

    Code:
    Downloading the ZAL library. It might take a few minutes ...
    ** GET http://openzal.org/2.15/zal-2.15-8.8.15.jar ==> 
    500 read timeout (11s)
    500 read timeout at bin/get_zal.pl line 49.
    
    Unable to check for or download the latest version of the ZAL
    component.
    You need to upgrade the ZAL component manually.
    Check the documentation at www.zextras.com on the subject to
    locate which version is the correct one for this release of
    Zextras Suite and your version of Zimbra.
    
    Once you have downloaded the the appropriate file for your
    Zimbra version, rename it as  zal.jar  and place it in
    the packages subdirectory, currently located at
    
    /downloads/zextras_suite/packages
    
    and rerun the installer.
    
    Exiting ...
    If I download that zal manually, it does that without problems. I then rename it to zal.jar and run the installer again and don't download the packages. Whether I answer yes or no to the question about download the packages it always tries to download the zal file again and fails.

    Am I missing something obvious here?

    [EDIT]Sorry, the title should have said "Failing to install".
    Last edited by phoenix; 06-18-2020 at 08:26 PM.
    Regards


    Bill

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,376
    Hi Bill!

    Thanks for the heads up, we are trying to reproduce the issue but we haven't been successful yet - can you please run the installer with the `-d` switch (debug mode) and open a case at https://support.zextras.com mentioning this forum post and attaching the full debug output?


    Have a great day,
    Cine

  3. #3
    Senior Member
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    Hi Cine

    Thanks for your reply, case filed.
    Regards


    Bill

  4. #4
    Active Member
    Join Date
    Dec 2012
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    5
    I've got a similar problem, but the error message is slightly different. I'm getting a "404 Not Found". This is also 3.0.11.
    Code:
    Downloading the ZAL library. It might take a few minutes ...
    ** GET http://openzal.org/2.15/zal-2.15-8.7.11.jar ==> 404 Not Found
    404 Not Found at bin/get_zal.pl line 49.
    
    Unable to check for or download the latest version of the ZAL
    component.
    You need to upgrade the ZAL component manually.
    Check the documentation at www.zextras.com on the subject to
    locate which version is the correct one for this release of
    Zextras Suite and your version of Zimbra.
    
    Once you have downloaded the the appropriate file for your
    Zimbra version, rename it as  zal.jar  and place it in
    the packages subdirectory, currently located at
    
    /root/zextras_suite/packages
    
    and rerun the installer.
    
    Exiting ...
    Also, I'm getting this error earlier in the script:
    Code:
    Checking whether the Zextras Suite Zimlet is already installed ...
    Use of uninitialized value $b in split at bin/check_version.pl line 25, <> line 1.

  5. #5
    Active Member
    Join Date
    Dec 2012
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    Browsing to the zal.org link gets this:
    Code:
    404 Not Found
    
        Code: NoSuchKey
        Message: The specified key does not exist.
        Key: 2.15/zal-2.15-8.7.11.jar
        RequestId: EB9CD43C8712FB85
        HostId: EUkuDq38dBD5Ztfc8w6J/8D+sejHgygZpOjmpFuqkItjNE8qFdpbvHfxIOtRUroGq4xtExBkk7Y=

  6. #6
    Senior Member
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    I don't know if that's the same problem as mine but I had no problems downloading the ZAL manually. If that message came from running the install script then I'd suggest you open a support case.
    Regards


    Bill

  7. #7
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,376
    Quote Originally Posted by lwwarner View Post
    Browsing to the zal.org link gets this:
    Code:
    404 Not Found
    
        Code: NoSuchKey
        Message: The specified key does not exist.
        Key: 2.15/zal-2.15-8.7.11.jar
        RequestId: EB9CD43C8712FB85
        HostId: EUkuDq38dBD5Ztfc8w6J/8D+sejHgygZpOjmpFuqkItjNE8qFdpbvHfxIOtRUroGq4xtExBkk7Y=
    Hello lwwarner!

    It looks like we had some CDN issues, which should now be solved - if your installer still can't download the ZAL package please submit a ticket!


    Have a great day,
    Cine

  8. #8
    Active Member
    Join Date
    Dec 2012
    Posts
    5
    Yep, download is working now, thanks!

    Still seeing this:
    Code:
    Checking whether the Zextras Suite Zimlet is already installed ...
    Use of uninitialized value $b in split at bin/check_version.pl line 25, <> line 1.
    Thanks,
    --
    Bill

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