ZeXtras Mobile 1.2.7 for zimbra installation error
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Thread: ZeXtras Mobile 1.2.7 for zimbra installation error

  1. #1
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    ZeXtras Mobile 1.2.7 for zimbra installation error

    Hello,

    We are trying to install ZeXtras mobile suite 1.2.7 on Zimbra 7.2.0 in centos 5.8X64, But i am not able to install facing some error .

    Please help me..........

    ERROR:

    Checking for existing installations ...

    FOUND Zimbra 7.2.0


    Checking whether you are running the latest version ...


    Unable to check whether you are running the latest
    version of this installer.
    Please verify whether you have downloaded the latest
    version at www.zextras.com .
    Otherwise a
    wget http://www.zextras.com/download/zext...ite-latest.tgz
    will suffice

    Press Enter to continue ...

    -------------------------

    Checking whether the Core is already installed ...

    Checking whether the ZeXtras Suite Zimlet is already installed ...

    Checking whether the ZeXtras Migration Tool Zimlet is already installed ...

    -------------------------

    -------------------------

    No preexistent Core installation found.

    No preexistent ZeXtras Migration Tool Zimlet installation found.

    No preexistent ZeXtras Suite Zimlet installation found.

    -------------------------



    ----------------------------------------------------------------------
    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZeXtras WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU FIRST
    ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for this ZeXtras Suite Software:
    http://www.zextras.com/zextras-eula.html
    ----------------------------------------------------------------------



    Do you agree with the terms of the software license agreement? [N] Y


    ===========================

    Beginning Core installation procedure ...



    **************************** Note ****************************

    In addition to the ZeXtras Suite Zimlet a command line tool
    is now available, "zxsuite" .
    Run it as the zimbra user in order to see the available options.

    ************************************************** **************

    Press any key to continue ...



    ************************ WARNING: ************************

    ZeXtras Suite needs to bind on TCP port 8735 in order to operate,
    for inter-instance communication.
    Please verify no other service listens on that port and that
    it is properly filtered from public access by your firewall.

    ************************************************** **********



    ZeXtras Suite Core will now be installed. Proceed? [Y] Y


    The Zimbra Web Application must be restarted
    in order to perform the installation.

    Do you wish to stop the Zimbra Web Application (mailboxd)? [Y] Y

    Stopping mailboxd...done.
    Failed to set ZeXtras Suite mode. Installation aborted.


    Please send me solution. Thanks
    Last edited by ajeet; 05-14-2012 at 11:14 AM.

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Ajeet,
    welcome to the forums!

    Please enter the folder containing the ZeXtras Suite installer, execute che following commands:

    Code:
    cp -a bin/zxtool.sh /tmp
    su zimbra -c "/tmp/zxtool.sh -p packages/zextras.jar -v"
    and post the output.

    Have a nice day,
    Cine
    Last edited by Cine; 05-07-2012 at 03:16 PM.

  3. #3
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    Hello,

    Thanks for the updates,

    I am trying to these code.

    cd zextras_suite-1.2.7/
    cp -a bin/zxtool.sh /tmp
    su zimbra -c "/tmp/zxtool.sh -p packages/zextras.jar -v"

    output:


    bash: /tmp/zxtool.sh: /bin/bash: bad interpreter: Permission denied

    And also we have check file permission....

    cd /tmp

    -rwxr-xr-x 1 root root 1356 Apr 4 10:49 zxtool.sh
    Last edited by ajeet; 05-08-2012 at 06:27 AM.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Ajeet,

    can you please post the output of the following commands?

    Code:
    ls -ld /tmp
    Code:
    mount

    Have a nice day,
    Cine

  5. #5
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    Hello Cine,

    Please check following commands output..

    Code:
    ls -ld /tmp

    drwxrwxrwt 5 root root 4096 May 8 02:38 /tmp

    Code:
    mount

    /dev/vzfs on / type reiserfs (rw,usrquota,grpquota)
    /dev/simfs on /tmp type simfs (rw,nosuid,nodev,noexec)
    /dev/simfs on /var/tmp type simfs (rw,nosuid,nodev,noexec)
    proc on /proc type proc (rw)
    sysfs on /sys type sysfs (rw)
    none on /dev type tmpfs (rw)
    none on /dev/pts type devpts (rw)
    none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw)

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by ajeet View Post
    /dev/simfs on /tmp type simfs (rw,nosuid,nodev,noexec)
    This is what I was looking for

    The ZeXtras Installer copies the zxtool.sh file and runs its commands from the /tmp folder, and your /tmp folder is mounted with the "noexec" option - thus preventing the correct installation of ZeXtras Suite...

    We are currently testing a workaroud (as the use of the /tmp folder was introduced to prevent another kind of permission problem), I'll report back as soon as I have something final.

  7. #7
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    Hello Cine,

    Any updates. Please help me regarding this post (ZeXtras Mobile 1.2.7 for zimbra installation error).

    Ajeet

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    functions.sh.txt

    Hello Ajeet,
    this is the patched file.

    Please rename it to "functions.sh", copy it in the "libs" directory of the ZeXtras package (overwriting the existing file) and re-run the install.sh script.


    Have a nice day,
    Cine

  9. #9
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    Hello Cine,

    Thanks for reply,

    It works.

    Ajeet

  10. #10
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quick update: the change to the installer has been pushed to the production tree and will be included in ZeXtras Suite and ZeXtras Migration Tool version 1.2.8.

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