Zextras "Drive" tabs is not present when connecting from outside of the LAN
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Thread: Zextras "Drive" tabs is not present when connecting from outside of the LAN

  1. #1
    Active Member
    Join Date
    Jan 2013
    Posts
    10

    Zextras "Drive" tabs is not present when connecting from outside of the LAN

    Hi everyone,

    when I connect to zimbra with Zextras Pro features enabled, I can not see "Drive" Tab when I connect from outside of the LAN (from internet)
    If I connect from an internal LAN I can see the Drive Tab.
    what did I miss ?

    thanks for your enlightenment, regards .

    dominix

  2. #2
    Active Member
    Join Date
    Jan 2013
    Posts
    10
    however, when I can try to use Drive, with a shared link for exemple, I got a white page with a "loading" text and a blue dot bouncing in front of the text.
    So it seems to indicate that something isn't working as expected.

    any troubleshooting procedure will helps, thanks for your indications.

  3. #3
    TSE ZeXtras Employee matt's Avatar
    Join Date
    Aug 2019
    Posts
    11
    Hello Dominix,

    I suspect that some network device is blocking non HTTP/HTTPS traffic.

    Please check in the network tab of your browser (F12 in Chrome and Firefox) what is being blocked.

    If you'll need further support please open a ticket in our support portal.

    Thanks in advance.
    Have a nice day,
    Matt
    the Zextras Team

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