Zextras 2.12.0 - sync exception
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Thread: Zextras 2.12.0 - sync exception

  1. #1
    Senior Member
    Join Date
    Oct 2014
    Posts
    82

    Zextras 2.12.0 - sync exception

    I've just installed the latest,greatest update to ZeXtras on my server but it's failing with an NPE when trying to sync, reverting to 2.10.2 solves the problem. I've posted just a snippet of the sync log, I have the full one which is 770k if you need it.

    Code:
    2018-12-18 17:58:00,129 WARN  [qtp1286783232-188:https:https://my.server.com/Microsoft-Server-ActiveSync?jQAJBBBOaW5lRUM0Mjg0MDI0NkFDBLylCFoHQW5kcm9
    pZAcBAA==] [] sync - Exception: java.lang.NullPointerException
            at com.zextras.modules.core.CountAccountFromLdap$3.visit (CountAccountFrom
    Ldap.java:307)
            at org.openzal.zal.ProvisioningImp.rawQuery (ProvisioningImp.java:2279)
            at com.zextras.modules.core.CountAccountFromLdap.queryLdap (CountAccountFr
    omLdap.java:276)
            at com.zextras.modules.core.CountAccountFromLdap.count (CountAccountFromLd
    ap.java:173)
            at com.zextras.modules.core.CountAccountFromLdap.count (CountAccountFromLdap.java:149)
            at com.zextras.utils.GlobalAccountCountImpl.update (GlobalAccountCountImpl.java:35)
            at com.zextras.utils.GlobalAccountCountImpl.assertVisit (GlobalAccountCountImpl.java:45)
            at com.zextras.utils.GlobalAccountCountImpl.getTotalAccounts (GlobalAccountCountImpl.java:52)
            at com.zextras.lib.license.licenses.PurchasedLicense.isModuleLicensed (PurchasedLicense.java:92)
            at com.zextras.modules.mobile.v2.as.authentication.CheckLicenseAuthMechanism.authenticate (CheckLicenseAuthMechanism.java:31)
    [EDIT]Sorry, I forgot the ZCS version:

    Code:
    Release 8.8.10_GA_3039.RHEL7_64_20180928094617 RHEL7_64 FOSS edition, Patch 8.8.10_P4.
    Last edited by phoenix; 12-18-2018 at 06:32 PM.
    Regards


    Bill

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
    Posts
    569
    Hi Bill,

    this seems a big problem for this release, from my first check this must be related to the perpetual license... tomorrow we have to fix it but in the meanwhile I suggest you to downgrade to the previous version (this time is possible without any problems).

    Hope this helps.
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
    Senior Member
    Join Date
    Oct 2014
    Posts
    82
    Quote Originally Posted by d0s0n View Post
    Hi Bill,

    this seems a big problem for this release, from my first check this must be related to the perpetual license... tomorrow we have to fix it but in the meanwhile I suggest you to downgrade to the previous version (this time is possible without any problems).

    Hope this helps.
    Hi

    Thanks for the quick feedback, I did downgrade to the previous version of ZeXtras after I hit this problem (after a suitable server snapshote ) and all worked well and went back to normal.
    Regards


    Bill

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,352
    Hello!

    We're releasing Zextras Suite 2.12.1 to fix the issue, the package is already up at http://download.zextras.com/zextras_suite-latest.tgz (webpage and other collaterals will be updated within 30 minutes).


    Have a great day,
    Cine
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  5. #5
    Senior Member
    Join Date
    Oct 2014
    Posts
    82
    Hi Cine

    Thanks for the update, it's all up and working.

    I'd like to thank you and the team for all your work on these product,s although I'm only a small customer I do appreciate it and the support you provide. I'd also like to take this opportunity to wish you and everyone at ZeXtras a Merry Christmas and a peaceful and Happy New Year.

    BTW, my wife also comment on your fantastic support and the speed with which you fix problems and she doesn't even use a computer.
    Regards


    Bill

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