Uninstall ZeXtras Suite and install Zimbra Suite Plus - is it possible?
Results 1 to 3 of 3
Like Tree1Likes
  • 1 Post By david.lehmann

Thread: Uninstall ZeXtras Suite and install Zimbra Suite Plus - is it possible?

  1. #1
    Junior Member
    Join Date
    Jul 2018
    Posts
    2

    Uninstall ZeXtras Suite and install Zimbra Suite Plus - is it possible?

    Hello everyone,

    we are using Zimbra 8.8.7 Open Source Edition on one of our servers.

    Accidentally, we installed the ZeXtras package 2.6.6 from https://www.zextras.com/download/ before obtaining a valid license for Zimbra Suite Plus. After trying to install the license file, the following error message was shown:

    "The uploaded license is not valid. Please, check the license file.
    This license is not valid for ZeXtras Suite, please install Zimbra Suite Plus to use this license"

    Unfortunately, we already migrated 114 mailboxes (~ 400 GB) to the server and it is already in productive use.

    The main question is: How can we uninstall ZeXtras Suite and install Zimbra Suite Plus in order to use the corresponding product we bought a license for. As the installed modules (especially Powerstore/HSM+) are changing the behaviour of some core components in Zimbra, we worry about fatal consequences a simple uninstallation of ZeXtras (followed by an installation of Zimbra Suite Plus) may have.

    As it seems, the competing products ZeXtras Suite and Zimbra Suite Plus are very similar (except the branding). So, we hope that the core functionality of the products is (nearly) identical in order to swap the products without consequences.

    Could you provide us more information on how to migrate from ZeXtras Suite to Zimbra Suite Plus without data loss and without a critical service outage (a downtime in order to uninstall and install the products would be possible, though).

    Many thanks in advance for your assistance!

    Best regards,
    David Lehmann

  2. #2
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    79
    Hello david.lehmann,
    and welcome to our forum!

    Quote Originally Posted by david.lehmann View Post
    ...
    How can we uninstall ZeXtras Suite and install Zimbra Suite Plus in order to use the corresponding product we bought a license for. As the installed modules (especially Powerstore/HSM+) are changing the behaviour of some core components in Zimbra, we worry about fatal consequences a simple uninstallation of ZeXtras (followed by an installation of Zimbra Suite Plus) may have.
    ...
    You have just to use the Zextras installer to remove Zextras Suite (./install.sh -u all), then use the Zimbra Suite Plus installer.

    ...
    As it seems, the competing products ZeXtras Suite and Zimbra Suite Plus are very similar (except the branding). So, we hope that the core functionality of the products is (nearly) identical in order to swap the products without consequences.
    ...
    Yes, they are based on the same technology and share the same configuration, so the Zimbra Suite Plus would load the previous Zextras Suite configuration

    Could you provide us more information on how to migrate from ZeXtras Suite to Zimbra Suite Plus without data loss and without a critical service outage (a downtime in order to uninstall and install the products would be possible, though).
    Consider at least 2 mailboxd restarts for each server, one for the uninstall of Zextras Suite and another for the Suite Plus installation.
    Also, consider that mobile clients will not be able to connect, and S3 stores (if any) will be unavailable until Suite Plus is up and running.

    Latest, I strongly suggest you install a newer ZSP. Version 2.6.7 should be available in a few days.

    Have a nice day!

    Luca,
    the ZeXtras team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  3. #3
    Junior Member
    Join Date
    Jul 2018
    Posts
    2
    Hello Luca,

    thank you very much for your fast and substantial answer. The process worked as you described.

    Best regards,
    David Lehmann
    larcara likes this.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •