After upgrade from 2.4.12 to 2.6 no admin extension
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Thread: After upgrade from 2.4.12 to 2.6 no admin extension

  1. #1
    Member
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    Oct 2012
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    Exclamation After upgrade from 2.4.12 to 2.6 no admin extension

    I just upgraded the version from 2.4.12 to 2.6.0 and the entire zextras administration has disappeared from the admin panel.

    The strange thing is that the installation has not given a problem, like the other dozens of times ... In the administration extensions panel, the extension appears as enabled but none of the zextras menus are displayed!

  2. #2
    Senior Member
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    Oct 2014
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    Which version & release of ZCS is installed? Anything in the log files?
    Regards


    Bill

  3. #3
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    Oct 2012
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    We have Zimbra 8.0.1 FOSS ... in which log reports the status of zextras?
    I have not seen anything...

  4. #4
    Active Member
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    May 2013
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    11
    Hi,

    Same problem with Zimbra 8.0.9_GA_6191.FOSS... No error during the install but no more zextras in admin.

  5. #5
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Apr 2011
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    Hello everyone!

    Thank you for your reports, our Dev Team is investigating the case and I'll keep you posted with any finding on their side as soon as possible!
    Right now it appears that the new Zextras Administration Zimlet's deployment fails during the installation, you can try manually deploying the zimlet using Zimbra's own `zmzimletctl deploy` by copying the com_zextras_zextras.zip file to the /tmp/ directory - e.g. su - zimbra -c "zmzimletctl deploy /tmp/com_zextras_zextras.zip"

    Have a nice day,
    Cine
    the Zextras Team

  6. #6
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    ok, when I try to deploy manually, nothing happens...

    # su - zimbra -c "zmzimletctl deploy /tmp/com_zextras_zextras.zip"
    [] INFO: Skipping on cou-----.net
    [] INFO: Skipping on octo---------.net
    [] INFO: Deploying on san--------.net
    [] INFO: Deploy initiated. Check the server's mailbox.log for the status.

    log when executing zmzimletctl:

    2017-09-08 14:32:54,090 INFO [qtp2052027792-14417:https://172.26.70.64:7071/service/upload?fmt=raw] [name=zimbra;ip=172.26.70.64;ua=Jakarta Commons-HttpClient/3.1;] FileUploadServlet - Received multipart: Upload: { accountId=e0fafd89-1360-11d9-8661-000a95d98ef2, time=Fri Sep 08 14:32:54 CEST 2017, size=774894, uploadId=e496a097-d811-4963-81ef-217c63da6f77:5b88347e-d32a-42ff-92fd-23d1b8feac0b, name=com_zextras_zextras.zip, path=/opt/zimbra/data/tmp/upload/upload_3578647_15e603e8a32__8000_00002000.tmp }
    java.io.FileNotFoundException: zimlet description not found: com_zextras_zextras.xml

  7. #7
    Junior Member
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    Oct 2016
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    2
    Same here, there is no errors in the installation but the adimn panel disappear. With this error :

    [7/8/2017 9:42.76] ZxError.js:64 - ZxError code: ZIMLET_CORE_VERISON_MISMATCH
    :7071/service/zimlet/com_zextras_zextras/legacy/lib/ZxUtils.js?v=140408130618:378 Your ZeXtras zimlet is of a different version from your ZeXtras core

    the MD5 of the zextras_suite-2.6.0.tgz (500823c9c6f09aba16a4cece702e2f69 ) i downloaded is different from the one indicated one the website (643d24a93de21563c99a9bc606b65750)

    (I opened a support ticket)

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    After upgrade from 2.4.12 to 2.6 no admin extension

    Hello!

    500823c9c6f09aba16a4cece702e2f69 is the right MD5, the wiki mistakenly contained a wrong one from a previous build and has now be fixed...

    The "Core Mismatch" error confirms that the new Zimlet has not been deployed, and thus the old one is still being loaded returning that very error.

    We're still investigating the possible causes, stay tuned!

    Have a nice day,
    Cine

  9. #9
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Apr 2011
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    Hello!

    I'm glad to inform you that we found the cause of the issue and released a fixed package that should properly work with all supported Zimbra versions - just download it using `wget http://download.zextras.com/zextras_suite-latest.tgz`, extract it, run the installer again and the Zextras Administration Zimlet will be deployed as expected.

    Have a nice day,
    Cine
    the Zextras Team

  10. #10
    Member
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    Oct 2012
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    22
    yeah! has worked, we have again the administration menus of zextras !!
    But now there is a new problem with the chat zimlet. On users zimbra interface appears an error message, the chat zimlet is out of date, but from the admin control panel there is no way to update it!

    Otherwise, I follow the guide to manually deploy the chat zimlet (https://wiki.zextras.com/wiki/ZxChat...stall_Guide/es), but the downloading URL indicated in the howto seems still version 1.36 because the files inside the zip are of August 2016, is it correct?

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