Trial License not recognized
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Thread: Trial License not recognized

  1. #1
    Junior Member
    Join Date
    Feb 2017
    Posts
    1

    Trial License not recognized

    Hi,

    After following the installation guide here https://wiki.zextras.com/wiki/ZeXtra...allation_Guide I can see the Zextras Section in the Zimbra Admin panel, but everything is greyed out / disabled.
    When I go to the "Core" section I can see that the license is not recognized, although in the CLI it looks fine:


    zxsuite core getLicenseInfo

    dateStart 2017-02-23 11:22:31 CET
    dateEnd 2017-03-25 11:22:31 CET
    expired false
    type Trial
    accountCount 14
    resourceCount 4
    licensedUsers unlimited
    isWithinGraceInterval false
    modules
    ZxBackup
    quantity unlimited
    licensed true
    ZxMobile
    quantity unlimited
    licensed true
    ZxAdmin
    quantity unlimited
    licensed true
    ZxChat
    quantity unlimited
    licensed true
    ZxPowerstore
    quantity unlimited
    licensed true
    enabledOnNE false
    serverID a684c5a0-50ae-46f8-a6e1-dd30bae11108
    canRemoveChatBrand true


    Did I miss something and how can I fix this?

    Thanks

  2. #2
    Junior Member
    Join Date
    May 2017
    Posts
    1
    Hi people,

    I have the same problem as Cherubim!
    Please, can someone help us?

    Thanks.

  3. #3
    Junior Member
    Join Date
    May 2017
    Posts
    1
    I have the same issue too.

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