ZeXtras suite 2.4.0 installation error
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Thread: ZeXtras suite 2.4.0 installation error

  1. #1
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    Exclamation ZeXtras suite 2.4.0 installation error

    Hi,

    on trying to install ZeXtras suite as root with ./install all, I'm getting a "Failed to set ZeXtras Suite mode. Installation aborted." (right after it stops mailboxd..)

    Found an old thread regarding this, but the /tmp dir is mounted under /, which has exec rights.

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Apr 2011
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    Hello Zuser,
    thank you for contacting us!

    Could you please check your /opt/zimbra/ directory's permissions with Zimbra's own "zmfixperms" tool and try again?

    Have a nice day,
    Cine
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  3. #3
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    Nice quick reply

    Can you please tell me what specific directories I should look at? This is a production server and it's Friday afternoon

    At a quick glance the fixperms script will not check, just force change everything to what it thinks it should be, I'd like to avoid this or have a check/snapshot of some kind before changes so I can revert in case it breaks something.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Zuser!

    The fixperms will hardly break anything, but in any case I'd start checking the /opt/zimbra/lib/ext/ directory, if the permissions are ok, please run the installer with the "-d" option (e.g. ./install.sh -d core) to activate its debug mode and send me a PM with the full output...

    Have a nice day,
    Cine
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  5. #5
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    Oct 2016
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    Sorry for taking so long to get back to you. I ended up duplicating the Zimbra server and installing it there. By that time the latest ZxChat download was 2.4.2, which installed fine.

    I'm testing now, seems to work OK except for Video chat which sometimes works, sometimes doesn't (seems to be a timing issue, I'll open a new topic for this).
    Last edited by Zuser; 12-19-2016 at 04:38 PM.

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