license not working after restart
Results 1 to 8 of 8

Thread: license not working after restart

  1. #1
    Senior Member
    Join Date
    Sep 2012
    Posts
    89

    Exclamation license not working after restart

    hi,

    after a server reboot i got an error message about expired license:

    Code:
    Your ZeXtras Suite License is expired.
    
    All ZeXtras Suite paid modules have been forcibly disabled.
    The ZeXtras Chat module and any other free feature won't be affected.
    but current license is valid until september acording to dateend:

    Code:
    "dateend":1484524799000
    pls, this is critical.
    Zimbra: Release 7.2.1_GA_2790.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    ZeXtras: 1.8.3

  2. #2
    Senior Member
    Join Date
    Oct 2014
    Posts
    67
    I can't answer your question directly other than to ask if you've tried applying the licence again?

    What I want to add is that for security reasons you really should be on the most recent version of ZCS, the are vulnerabilities in earlier ZCS versions that have been addressed by recent updates.
    Regards


    Bill

  3. #3
    Senior Member
    Join Date
    Sep 2012
    Posts
    89
    Quote Originally Posted by phoenix View Post
    I can't answer your question directly other than to ask if you've tried applying the licence again?
    just tried that without any luck.

    Quote Originally Posted by phoenix View Post
    What I want to add is that for security reasons you really should be on the most recent version of ZCS, the are vulnerabilities in earlier ZCS versions that have been addressed by recent updates.
    well, the system was working fine till this morning reboot.
    Zimbra: Release 7.2.1_GA_2790.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    ZeXtras: 1.8.3

  4. #4
    Senior Member
    Join Date
    Oct 2014
    Posts
    67
    Quote Originally Posted by muzzol View Post
    well, the system was working fine till this morning reboot.
    It is not that the server won't work it's the fact that there are serious security vulnerabilities in older versions of ZCS - I'm concerned for the security of your server and your users but If you're not bothered then neither am i.
    Regards


    Bill

  5. #5
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello, Muzzol!

    Could you please try to fix the permissions on the /opt/zimbra/ directory with the standard `zmfixperms` Zimbra tool and then upload your license again using the `zxsuite core doUploadLicense` CLi command?

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  6. #6
    Senior Member
    Join Date
    Sep 2012
    Posts
    89
    Quote Originally Posted by Cine View Post
    Hello, Muzzol!
    Could you please try to fix the permissions on the /opt/zimbra/ directory with the standard `zmfixperms` Zimbra tool and then upload your license again using the `zxsuite core doUploadLicense` CLi command?
    just did it:

    # /opt/zimbra/libexec/zmfixperms -v
    Fixing ownership and permissions on /opt/zimbra/conf
    Fixing permissions on /opt/zimbra/conf/spamassassin
    Fixing ownership and permissions on /opt/zimbra/conf/ldap-scm.cf
    Fixing ownership and permissions on /opt/zimbra/conf/ldap-transport.cf
    Fixing ownership and permissions on /opt/zimbra/conf/migra-transport.cf
    Fixing ownership and permissions on /opt/zimbra/conf/ldap-vad.cf
    Fixing ownership and permissions on /opt/zimbra/conf/ldap-vam.cf
    Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmd.cf
    Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmm.cf
    Fixing permissions and ownership on /opt/zimbra/conf/nginx.key
    Fixing permissions and ownership on /opt/zimbra/conf/slapd.key
    Fixing permissions and ownership on /opt/zimbra/conf/smtpd.key
    Fixing ownership and permissions on /var/log/zimbra.log
    Fixing ownership and permissions on /opt/zimbra/aspell
    Fixing ownership and permissions on /opt/zimbra/bdb
    Fixing ownership and permissions on /opt/zimbra/curl
    Fixing ownership and permissions on /opt/zimbra/cyrus-sasl
    Fixing ownership and permissions on /opt/zimbra/heimdal
    Fixing ownership and permissions on /opt/zimbra/httpd
    Fixing ownership and permissions on /opt/zimbra/mysql
    Fixing ownership and permissions on /opt/zimbra/openldap
    Fixing ownership and permissions on /opt/zimbra/openssl
    Fixing ownership and permissions on /opt/zimbra/rsync
    Fixing ownership and permissions on /opt/zimbra/tcmalloc
    Fixing ownership and permissions on /opt/zimbra/zimbramon/bin
    Fixing ownership and permissions on /opt/zimbra/zimbramon/crontabs
    Fixing ownership and permissions on /opt/zimbra/zimbramon/rrdtool
    Fixing ownership and permissions on /opt/zimbra/zimbramon/pylibs
    Fixing ownership and permissions on /opt/zimbra/jdk1.6.0_33
    Fixing ownership and permissions on /opt/zimbra/lib
    Fixing ownership and permissions on /opt/zimbra/db
    Fixing ownership and permissions on /opt/zimbra/cyrus-sasl
    Fixing ownership and permissions on /opt/zimbra/jetty
    Fixing ownership and permissions on /opt/zimbra/ssl
    Fixing ownership and permissions on /opt/zimbra/openldap
    Fixing ownership and permissions on /opt/zimbra/logger/db
    Fixing ownership and permissions on /opt/zimbra/zmstat
    Fixing ownership and permissions on /opt/zimbra/zimbramon/lib

    $ zxsuite core doUploadLicense ./license.zx.27-07-2016
    null
    Still not working. Do I need to restart al services after uploading a license?
    Zimbra: Release 7.2.1_GA_2790.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    ZeXtras: 1.8.3

  7. #7
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello Muzzol!

    No service restart is required after uploading a license, could you please let me know the ZeXtras Suite version you are running (I feel that your forum signature isn't up to date) and check if any error appears in the mailbox.log when you upload the new license?

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  8. #8
    Senior Member
    Join Date
    Sep 2012
    Posts
    89
    I've just got a new license from support and everything is great now.

    thanks for your time.
    Zimbra: Release 7.2.1_GA_2790.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    ZeXtras: 1.8.3

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •