license not working after restart

[muzzol]

hi,

after a server reboot i got an error message about expired license:

Your ZeXtras Suite License is expired.

All ZeXtras Suite paid modules have been forcibly disabled.
The ZeXtras Chat module and any other free feature won't be affected.

but current license is valid until september acording to dateend:

"dateend":1484524799000

pls, this is critical.

[phoenix]

I can't answer your question directly other than to ask if you've tried applying the licence again?

What I want to add is that for security reasons you really should be on the most recent version of ZCS, the are vulnerabilities in earlier ZCS versions that have been addressed by recent updates.

[muzzol]

I can't answer your question directly other than to ask if you've tried applying the licence again?

just tried that without any luck.

What I want to add is that for security reasons you really should be on the most recent version of ZCS, the are vulnerabilities in earlier ZCS versions that have been addressed by recent updates.

well, the system was working fine till this morning reboot.

[phoenix]

well, the system was working fine till this morning reboot.

It is not that the server won't work it's the fact that there are serious security vulnerabilities in older versions of ZCS - I'm concerned for the security of your server and your users but If you're not bothered then neither am i.

[Cine]

Hello, Muzzol!

Could you please try to fix the permissions on the /opt/zimbra/ directory with the standard `zmfixperms` Zimbra tool and then upload your license again using the `zxsuite core doUploadLicense` CLi command?

Have a nice day,
Cine
the ZeXtras Team

[muzzol]

Hello, Muzzol!
Could you please try to fix the permissions on the /opt/zimbra/ directory with the standard `zmfixperms` Zimbra tool and then upload your license again using the `zxsuite core doUploadLicense` CLi command?

just did it:

# /opt/zimbra/libexec/zmfixperms -v
Fixing ownership and permissions on /opt/zimbra/conf
Fixing permissions on /opt/zimbra/conf/spamassassin
Fixing ownership and permissions on /opt/zimbra/conf/ldap-scm.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-transport.cf
Fixing ownership and permissions on /opt/zimbra/conf/migra-transport.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vad.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vam.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmd.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmm.cf
Fixing permissions and ownership on /opt/zimbra/conf/nginx.key
Fixing permissions and ownership on /opt/zimbra/conf/slapd.key
Fixing permissions and ownership on /opt/zimbra/conf/smtpd.key
Fixing ownership and permissions on /var/log/zimbra.log
Fixing ownership and permissions on /opt/zimbra/aspell
Fixing ownership and permissions on /opt/zimbra/bdb
Fixing ownership and permissions on /opt/zimbra/curl
Fixing ownership and permissions on /opt/zimbra/cyrus-sasl
Fixing ownership and permissions on /opt/zimbra/heimdal
Fixing ownership and permissions on /opt/zimbra/httpd
Fixing ownership and permissions on /opt/zimbra/mysql
Fixing ownership and permissions on /opt/zimbra/openldap
Fixing ownership and permissions on /opt/zimbra/openssl
Fixing ownership and permissions on /opt/zimbra/rsync
Fixing ownership and permissions on /opt/zimbra/tcmalloc
Fixing ownership and permissions on /opt/zimbra/zimbramon/bin
Fixing ownership and permissions on /opt/zimbra/zimbramon/crontabs
Fixing ownership and permissions on /opt/zimbra/zimbramon/rrdtool
Fixing ownership and permissions on /opt/zimbra/zimbramon/pylibs
Fixing ownership and permissions on /opt/zimbra/jdk1.6.0_33
Fixing ownership and permissions on /opt/zimbra/lib
Fixing ownership and permissions on /opt/zimbra/db
Fixing ownership and permissions on /opt/zimbra/cyrus-sasl
Fixing ownership and permissions on /opt/zimbra/jetty
Fixing ownership and permissions on /opt/zimbra/ssl
Fixing ownership and permissions on /opt/zimbra/openldap
Fixing ownership and permissions on /opt/zimbra/logger/db
Fixing ownership and permissions on /opt/zimbra/zmstat
Fixing ownership and permissions on /opt/zimbra/zimbramon/lib

$ zxsuite core doUploadLicense ./license.zx.27-07-2016
null

Still not working. Do I need to restart al services after uploading a license?

[Cine]

Hello Muzzol!

No service restart is required after uploading a license, could you please let me know the ZeXtras Suite version you are running (I feel that your forum signature isn't up to date) and check if any error appears in the mailbox.log when you upload the new license?

Have a nice day,
Cine
the ZeXtras Team

[muzzol]

I've just got a new license from support and everything is great now.

thanks for your time.