ZeXtras daily status emails going to "zimbra"?
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Thread: ZeXtras daily status emails going to "zimbra"?

  1. #1
    Junior Member
    Join Date
    Nov 2015

    ZeXtras daily status emails going to "zimbra"?

    Hello, I've installed ZeXtras and everything is working fine, but there is one extra daily status email that has my admin account sending it to a user named simply "zimbra". The email winds up at our top domain mailserver which appends our top domain name to it and then bounces the email back to the server and eventually back to me as undeliverable.

    There are 3 other status messages that route just fine, all going directly to me - but one messages, the "ZeXtras ZxBackup Notification, Backup Server Customizations" always gets sent to "zimbra" along with getting sent to the correct account. I have looked and looked for the location of the "zimbra" username in the web and CLI side of ZeXtras, but I find nothing.

    Is there a way to find this and remove "zimbra" as a status email recipient?

    The errant email (names and IP's have been changed):

    Return-Path: <pmcm@uu.net>
    Received: from mail.frank.uu.net (mail.frank.uu.net [xxx.xxx.xxx.xxx])
    by frank.uu.net (Postfix) with ESMTP id 7182F20B
    for <zimbra>; Mon, 16 Nov 2015 04:01:00 -0500 (EST)
    Date: Mon, 16 Nov 2015 04:01:00 -0500 (EST)
    From: ZeXtras <pmcm@uu.net>
    To: zimbra
    Message-ID: <1236404560.466103.1447664460444.JavaMail.zimbra@f rank.uu.net>
    Subject: ZeXtras ZxBackup Notification, Backup Server Customizations
    completed. From server mail.frank.uu.net
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf8
    Content-Transfer-Encoding: 7bit

    This is an automated notification from ZxBackup about Backup Server Customizations.

    Operation Backup Server Customizations Completed.

    Operation Id: 9f5fe53b-0be8-4379-aa3a-b13334583222
    Operation Host: mail.frank.uu.net
    Operation Start Time: 16/11/2015 04:01:00
    Operation Duration: 424 milliseconds
    Scheduled operation

    ZeXtras Version: 2.0.4
    ZeXtras commit: c182a914735fdaf1b676fbb67ea142210d38554e
    ZAL Version: 1.9.1
    ZAL commit: c182a914735fdaf1b676fbb67ea142210d38554e
    Zimbra version: 8.6.0_GA_1153 20141215151155 20141215-1517 FOSS

    Server Customizations backup path: /opt/zimbra/backup/zextras/server/customizations_16_11_15#04_01_00.tar.gz

    The note from our top level server:

    This is the mail system at host mail.uu.net.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <zimbra@uu.net> (expanded from <zimbra>): host
    aspmx.l.google.com[xx.xxx.xx.xx] said: 550-5.1.1 The email account that you
    tried to reach does not exist. Please try 550-5.1.1 double-checking the
    recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn
    more at 550 5.1.1 https://support.google.com/mail/answer/6596
    g109si25258338qgf.43 - gsmtp (in reply to RCPT TO command)

    From the ZeXtras admin Core GUI:

    Notification e-mail sender: pmcm@uu.net
    Notification e-mail recipient(s): pmcm@uu.net


  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Hello dirtyknuckles,
    welcome to the forums!

    Looks like you stumbled upon a bug, thank you for the heads up!
    Our devs are investigating your case, we'll release a fix in the next ZeXtras Suite version but in the meantime I asked if there's any possible workaround you can apply - I'll let you know as soon as the devs give me a feedback!

    Have a nice day,
    the ZeXtras Team


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