Hello,
I just degraded our license count from 35 to 10 as we have moved into another company structure but still need some of the old mailboxes. I also deleted all the old mailboxes and have 13 left but 4 of them are the default system accounts.
I tried to install the new license several times, but still get the message "The number of mailboxes on this infrastructure exceeds the number of licensed mailboxes"
License
License Status:
Undersized (more info...)
Total mailboxes:
19
Resource mailboxes:
6
Your mailboxes:
13
How can I force zxsuite to reset the "accountCount"?
Kind regards
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