cant get migration tool to install on zimbra 7

[allourbase]

I just tried to install the migration tool on a clusted 7.2 zimbra server setup and getting tho following error message on both servers:

The ZeXtras Migration Tool Zimlet will now be installed. Proceed? [Y] y


Checking whether the Core is already installed ...

ZeXtras Migration Tool Core detected.

Deploying zimlet ...

[] INFO: Deploying on mail-east.test.com
[] INFO: Deploy initiated.  Check the server's mailbox.log for the status.
[] INFO: Deploying on mail.test.com
[] INFO: Deploy initiated.  Check the server's mailbox.log for the status.

Zimlet installation failed. Exiting.
.......
The Zimlet installation has failed. That might be due to an incomplete startup
of the Zimbra webapp. Please verify Zimbra is up and running, then retry
the deployment of the zimlet with ./install.sh zimlet  .

Also in the mailbox log i found this:

2014-10-17 13:41:25,702 WARN  [Thread-106] [] zimlet - Zimlet not found: /opt/zimbra/zimlets-deployed/com_zextras_zxmig
2014-10-17 13:41:25,705 INFO  [Thread-106] [] zimlet - Deploying Zimlet com_zextras_zxmig in LDAP.
2014-10-17 13:41:26,101 INFO  [Thread-106] [] zimlet - Installing Zimlet com_zextras_zxmig on this host.
2014-10-17 13:41:26,103 INFO  [Thread-106] [] zimlet - deploy
java.io.IOException: No such file or directory
        at java.io.UnixFileSystem.createFileExclusively(Native Method)
        at java.io.File.createNewFile(File.java:883)
        at com.zimbra.cs.zimlet.ZimletUtil.writeFile(ZimletUtil.java:706)
        at com.zimbra.cs.zimlet.ZimletUtil.installZimlet(ZimletUtil.java:657)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimlet(ZimletUtil.java:588)
        at com.zimbra.cs.zimlet.ZimletUtil.deployZimlet(ZimletUtil.java:521)
        at com.zimbra.cs.service.admin.DeployZimlet$DeployThread.run(DeployZimlet.java:114)
        at java.lang.Thread.run(Thread.java:662)

I have rebooted the servers and redownlaoded latest package and still same thing on both servers. If i can get this to work will probably purchase the suite for 300+ mailboxes so really want to get this to work ASAP. Any help would be appreciated!!!

Thanks!

[Zeus]

Hi allourbase and welcome to the forum !

Which version of ZeXtras Mig are you trying to install?
Best Regards

Zeus
The ZeXtras Team

[allourbase]

Thanks!!! I am using the version provided on the downloads page with this link:

http://www.zextras.com/download/zext...ool-latest.tgz

[d0s0n]

Hi allourbase,

your issue could be caused by wrong permission on your zimbra folder. The same problem was already reported HERE.

Try to check the /opt/zimbra/zimlets-deployed folder to ensure that zimbra user has the right permission and use the zmfixperms command (as root user):

# /opt/zimbra/libexec/zmfixperms -verbose

D0s0n

[allourbase]

Here is the output:

# /opt/zimbra/libexec/zmfixperms -verbose
Fixing ownership and permissions on /opt/zimbra/conf
Fixing permissions on /opt/zimbra/conf/spamassassin
Fixing ownership and permissions on /opt/zimbra/conf/ldap-scm.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-transport.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vad.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vam.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmd.cf
Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmm.cf
Fixing permissions and ownership on /opt/zimbra/conf/nginx.key
Fixing permissions and ownership on /opt/zimbra/conf/slapd.key
Fixing permissions and ownership on /opt/zimbra/conf/smtpd.key
Fixing ownership and permissions on /var/log/zimbra.log
Fixing ownership and permissions on /opt/zimbra/amavisd
Fixing ownership and permissions on /opt/zimbra/aspell
Fixing ownership and permissions on /opt/zimbra/bdb
Fixing ownership and permissions on /opt/zimbra/cbpolicyd
Fixing ownership and permissions on /opt/zimbra/clamav
Fixing ownership and permissions on /opt/zimbra/curl
Fixing ownership and permissions on /opt/zimbra/cyrus-sasl
Fixing ownership and permissions on /opt/zimbra/altermime
Fixing ownership and permissions on /opt/zimbra/dspam
Fixing ownership and permissions on /opt/zimbra/heimdal
Fixing ownership and permissions on /opt/zimbra/httpd
Fixing ownership and permissions on /opt/zimbra/keyview
Fixing ownership and permissions on /opt/zimbra/libtool
Fixing ownership and permissions on /opt/zimbra/memcached
Fixing ownership and permissions on /opt/zimbra/mysql
Fixing ownership and permissions on /opt/zimbra/net-snmp
Fixing ownership and permissions on /opt/zimbra/nginx
Fixing ownership and permissions on /opt/zimbra/openldap
Fixing ownership and permissions on /opt/zimbra/openssl
Fixing ownership and permissions on /opt/zimbra/rsync
Fixing ownership and permissions on /opt/zimbra/snmp
Fixing ownership and permissions on /opt/zimbra/tcmalloc
Fixing ownership and permissions on /opt/zimbra/zimbramon/bin
Fixing ownership and permissions on /opt/zimbra/zimbramon/crontabs
Fixing ownership and permissions on /opt/zimbra/zimbramon/rrdtool
Fixing ownership and permissions on /opt/zimbra/zimbramon/pylibs
Fixing ownership and permissions on /opt/zimbra/jdk1.6.0_16
Fixing ownership and permissions on /opt/zimbra/jdk1.6.0_26
Fixing ownership and permissions on /opt/zimbra/lib
Fixing ownership and permissions on /opt/zimbra/db
Fixing ownership and permissions on /opt/zimbra/mta
Fixing ownership and permissions on /opt/zimbra/cyrus-sasl
Fixing ownership and permissions on /opt/zimbra/data/amavisd
Fixing ownership and permissions on /opt/zimbra/jetty
Fixing ownership and permissions on /opt/zimbra/ssl
Fixing ownership and permissions on /opt/zimbra/openldap
Fixing ownership and permissions on /opt/zimbra/snmp/var
Fixing ownership and permissions on /opt/zimbra/logger/db
Fixing ownership and permissions on /opt/zimbra/clamav/db
Fixing ownership and permissions on /opt/zimbra/zmstat
Fixing ownership and permissions on /opt/zimbra/zimbramon/lib
Fixing ownership and permissions on /opt/zimbra/postfix
Fixing ownership and permissions on /opt/zimbra/data/postfix

The i re-ran the setup using:

# ./install zimlet

and the following result:

ZeXtras Migration Tool Core detected.

Deploying zimlet ...

[] INFO: Deploying on mail-east.test.com
[] INFO: Deploy initiated.  Check the server's mailbox.log for the status.
[] INFO: Deploying on mail.test.com
[] INFO: Deploy initiated.  Check the server's mailbox.log for the status.

The ZeXtras Migration Tool Zimlet has been successfully installed.

===========================

After installing/uninstalling ZeXtras Migration Tool Zimlet,
it's highly suggested to clear both your browser's and server's cache.
In order to clear your server's Zimlet cache, simply run
« zmprov fc -a zimlet »
as the zimbra user.
E.g. « su - zimbra -c 'zmprov fc -a zimlet' »

Then i ran the command as suggested:

su - zimbra -c 'zmprov fc -a zimlet'

And everything works now! THANKS so much for your help!!!!

-base