Strange licensing

[dennusb]

Hi,

I have a Zextras (Mobile) license for 10 users. On my Zimbra machine i have 11 mailboxes, but Zextras is only enabled on 3 of them. Still i'm getting a message that my license is too small.
Why is that? I payed for 10 Mobile users, not for 10 users in general

How can i fix this?

Regards,
Dennis

[Zeus]

welcome to the forums!

As stated in the ZeXtras Store (and both in the ZeXtras Wiki and ZeXtras EULA), the number of licensed mailboxes is the same for all modules and must be equal or higher than the number of mailboxes on your server (not only the user you enabled) - excluding Calendar Resource, System Resource and External accounts, in your case 11 ,I assume.
Should the number of licensed mailboxes be lower than the number of mailboxes on your server, all paid ZeXtras Suite modules will be disabled. Zimbra and any free ZeXtras Module will not be affected.

Have a nice day,
Zeus
the ZeXtras Team

[zalles]

If y have 9791 mailbox, only 600 users using mobile.

we need to take 10000 license ?

[Cine]

If y have 9791 mailbox, only 600 users using mobile.

we need to take 10000 license ?

Hello Zalles!

As Zeus explained, the number of licensed mailboxes is the same for all modules and must be equal or higher than the number of mailboxes on your server, thus meaning that if your server hosts 9791 "user" mailboxes (system resources, calendar resources and external accounts are not counted), then your ZeXtras Suite license will have to cover at least 9791 mailboxes.

More informations about our licensing system can be found at http://wiki.zextras.com/wiki/License_Management

Have a nice day,
Cine
the ZeXtras Team