Strange licensing
Results 1 to 4 of 4

Thread: Strange licensing

  1. #1
    Active Member
    Join Date
    Mar 2013
    Posts
    11

    Strange licensing

    Hi,

    I have a Zextras (Mobile) license for 10 users. On my Zimbra machine i have 11 mailboxes, but Zextras is only enabled on 3 of them. Still i'm getting a message that my license is too small.
    Why is that? I payed for 10 Mobile users, not for 10 users in general

    How can i fix this?

    Regards,
    Dennis

  2. #2
    The CEO ZeXtras Employee
    Participant
    Zeus's Avatar
    Join Date
    Apr 2011
    Posts
    57
    welcome to the forums!

    As stated in the ZeXtras Store (and both in the ZeXtras Wiki and ZeXtras EULA), the number of licensed mailboxes is the same for all modules and must be equal or higher than the number of mailboxes on your server (not only the user you enabled) - excluding Calendar Resource, System Resource and External accounts, in your case 11 ,I assume.
    Should the number of licensed mailboxes be lower than the number of mailboxes on your server, all paid ZeXtras Suite modules will be disabled. Zimbra and any free ZeXtras Module will not be affected.

    Have a nice day,
    Zeus
    the ZeXtras Team
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    ZeXtras CEO. Like a Boss.

  3. #3
    Active Member
    Join Date
    Mar 2014
    Posts
    4
    If y have 9791 mailbox, only 600 users using mobile.

    we need to take 10000 license ?
    Last edited by zalles; 04-16-2014 at 03:56 PM.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,336
    Quote Originally Posted by zalles View Post
    If y have 9791 mailbox, only 600 users using mobile.

    we need to take 10000 license ?
    Hello Zalles!

    As Zeus explained, the number of licensed mailboxes is the same for all modules and must be equal or higher than the number of mailboxes on your server, thus meaning that if your server hosts 9791 "user" mailboxes (system resources, calendar resources and external accounts are not counted), then your ZeXtras Suite license will have to cover at least 9791 mailboxes.

    More informations about our licensing system can be found at
    http://wiki.zextras.com/wiki/License_Management

    Have a nice day,
    Cine
    the ZeXtras Team
    Last edited by Cine; 04-16-2014 at 04:08 PM.
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •