Zextras Beta 1.5: issues and suggestions

**MACscr** · 09-25-2012, 10:43 PM

Should we open a new thread with beta issues? Im getting a 500 error in admin and client webmail. Cant even get to a login prompt. I unfortunately didnt try to login to zimbra after i had upgraded from 7.2.1 to 8.0, so im not 100% sure if the issue is with zextras though. Im finding a java error in my logs that is pretty vague. Should i just be able to temporarily disable the zimlet to test if its causing the problem?

**d0s0n** · 09-25-2012, 10:52 PM

Hi MACscr,
I doubt that ZeXtras may be related to such behaviour but you can try to uninstall it to verify your suspects.

Keep us updated!

D0s0n

**MACscr** · 09-25-2012, 10:55 PM

I just installed it. No difference. =/ Guess it is Zimbra core related. Found this error in my logs (Private Paste - Pastie), but its not that useful.

**d0s0n** · 09-25-2012, 10:58 PM

I will take a look to this error tomorrow with a developer, I hope to help you...

**MACscr** · 09-26-2012, 01:21 AM

This does appear to be an issue with the plugin as the system works fine before installing it. Unfortunately uninstalling it doesnt fix things either. According to a zimbra staff member: "Installing zextras on an 8.0 box will kill the ability for JSP's to compile. This issue should be taken up with them."

**MACscr** · 09-26-2012, 09:43 AM

I was working with another zextras user in #zimbra on freenode and a zimbra staff member when we confirmed the issue with both of us. We pretty much had identical setups. Here is my thread i opened with the zimbra team before i realized it was plugin specific: Upgraded to 8 OSE and getting 500 error. It has a little extra log info.

I even restored the virtual machine disk image from backup, uninstalled zextras, upgraded to zimbra 8. Installed zextras. Same 500 error.

**d0s0n** · 09-26-2012, 10:08 AM

Hi MACscr, I've just checked your logs with a dev member and I can confirm that it is related to the zextras installer, because it modifies a jsp file.

Originally Posted by MACscr

According to a zimbra staff member: "Installing zextras on an 8.0 box will kill the ability for JSP's to compile. This issue should be taken up with them."

We have find a workaround, just delete the folder /opt/zimbra/jetty/work/zimbra and restart mailboxd:

Code:

#su - zimbra
rm -rf  /opt/zimbra/jetty/work/zimbra
zmmailboxdctl restart

Thanks for your feedback, we are close to release a new beta version 1.5.1 with this fix and other minor updates.

D0s0n

**MACscr** · 09-26-2012, 10:16 AM

Woo hoo! That seemed to work. Thanks!

**lieutdan13** · 09-26-2012, 06:53 PM

For the record, I experienced the same issue with the 500 Internal Server Error. I had found a very similar solution that had also worked. Looking forward to the 1.5.1 BETA.