User count question
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Thread: User count question

  1. #1
    Junior Member LeeLeman's Avatar
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    User count question

    Hello, I have a question about the user count in zextras suite.

    I have several closed accounts on my server, along with the ham, spam, wiki, admin etc accounts. Do I need a license for those accounts too?


    Thanks in advance!

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Lee, and welcome to the forums!

    Thank you for your question, I'll add it to the FAQs.
    Closed accounts count towards the mailbox count for ZxBackup, as well as the admin account. Ham, Spam, Wiki and all the other System Resources don't.

    Check your PM inbox for a little present from ZeXtras

    Have a nice day,
    Cine
    Last edited by Cine; 06-29-2011 at 05:00 PM.
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  3. #3
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    Hello Sirs,

    Just want to confirm that only mailboxes are counted for ZXBackup, aliases, Distribution Lists, and CalResources aren't counted as well?

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by marnellej View Post
    Hello Sirs,

    Just want to confirm that only mailboxes are counted for ZXBackup, aliases, Distribution Lists, and CalResources aren't counted as well?
    Hello marnellej,
    welcome to the forums!

    Yes, I confirm that aliases, DLists and Resources are not counted by the ZeXtras License (neither for ZxBackup nor for ZxMobile).

    Have a nice day,
    Cine
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  5. #5
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    Hello, I have a question about the user count in zextras suite. I have 50 mailboxes Can I buy a package for 10 of them import

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by tate View Post
    Hello, I have a question about the user count in zextras suite. I have 50 mailboxes Can I buy a package for 10 of them import
    Hello tate,
    welcome to the forums!

    The number of licensed mailboxes must be equal or higher than the number of mailboxes in your server (excluding system resource accounts like ham and spam). This means that if your server has 50 mailboxes you'll need to acquire a license for 50 or more mailboxes.

    Have a nice day,
    Cine
    Last edited by Cine; 07-31-2012 at 08:47 AM.
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  7. #7
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    Quote Originally Posted by Cine View Post
    Hello tate,
    welcome to the forums!

    The number of licensed mailboxes must be equal or higher than the number of mailboxes in your server (excluding system resource accounts like ham and spam). This means that if your server has 50 mailboxes you'll need to acquire a license for 50 or more mailboxes.

    Have a nice day,
    Cine

    40 others are used to pop3 not need ZeXtras. can ı take for 10 mailbox buy license

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by tate View Post
    40 others are used to pop3 not need ZeXtras. can ı take for 10 mailbox buy license
    As explained in my previous post, this is not possible. The ZeXtras Suite license must cover all the users in your server even if you decide to use the ZeXtras Suite modules and features only on a few of them.

    Have a nice day,
    Cine
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