Bugzilla : access forbidden
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Thread: Bugzilla : access forbidden

  1. #1
    Active Member
    Join Date
    Mar 2014
    Posts
    14

    Bugzilla : access forbidden

    Hello,

    In this post (https://forums.zextras.com/feedback/announcements.html), Cine links to a doc explaining how to report a bug (https://wiki.zextras.com/wiki/How_to...as_Suite_issue), which is very helpful for anyone who wants to report. However, the Bugzilla portal doesn't work :

    Forbidden
    You don't have permission to access / on this server.

    Even when accessing older bugs :

    Forbidden
    You don't have permission to access /show_bug.cgi on this server.


    Then, how to report a bug or a new feature ?

    Thanks
    Regards
    Nicolas

  2. #2
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    79
    Hello Nicolas.
    Thanks for your feedback.

    Yes, the Bugzilla portal is currently under maintenance due to a technical problem.
    We are working on it.

    Have a nice day.
    Luca,
    the Zextras team.
    IT Support Team Contact Form
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  3. #3
    Active Member
    Join Date
    Dec 2017
    Posts
    6
    Is the maintenance window still expanding? Four months now...

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,343
    Hello michelv!

    We are indeed experiecing issues with our Bugzilla: to report an issue, please use https://support.zextras.com.

    Have a nice day,
    Cine
    the Zextras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  5. #5
    Active Member
    Join Date
    Dec 2017
    Posts
    6
    Thanks for the update.
    Maybe nice to change the instructions there, as they still point to bugzilla...
    https://support.zextras.com/hc/en-us...as-Suite-issue

    and while you are there... any option for full https on that page?
    Loading mixed (insecure) display content “http://wiki.zextras.com/images/thumb...ing.png” on a secure page

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