Option to add more mailboxes after purchasing ZeXtras?
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Thread: Option to add more mailboxes after purchasing ZeXtras?

  1. #1
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    Option to add more mailboxes after purchasing ZeXtras?

    Hi,

    Just wonder if there is any option for me to add more mailboxes after purchasing certain number of mailboxes? Say, if I purchase 10 mailboxes now for 1 year, but 3 months later, I need to add 5 more mailboxes, is that possible and how is the additional cost calculated?

    And what about the other way around? I have 15 now, but 3 months later, I need to down size it to 10?

    Regards,
    wt

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kingcu,
    welcome to the forums!

    In order to add more mailboxes to a running license you'll need to email the ZeXtras Sales Team (sales@zextras.com) and specify your needs along wih your ZeXtras Store username, while it is not possible to "downsize" a license.

    Have a nice day,
    Cine
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  3. #3
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    Hi Cine,

    Thanks for the response. Ok, I understand that it's not possible to downsize the license in the middle of the license term period. But when my license expires and I am ready to purchase a new license for the next year, I should be able to purchase whatever number of mailboxes that suites my need, whether it means add more mailboxes or cut the number of mailboxes, right?

    wt

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by kingcu View Post
    Hi Cine,

    Thanks for the response. Ok, I understand that it's not possible to downsize the license in the middle of the license term period. But when my license expires and I am ready to purchase a new license for the next year, I should be able to purchase whatever number of mailboxes that suites my need, whether it means add more mailboxes or cut the number of mailboxes, right?

    wt
    Absolutely right, when the license expires you'll be able to purchase any number of mailboxes

    Have a nice day,
    Cine
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    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
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