License downgrade number

[nicolo.montanini]

Goodmorning everybody..
My ZeXtras Licenses are going to expire within the next 3 days..
I have just 18 licenses but I want to convert it in 14 for the next years..
How can I downgrade my number of licenses until the expiration date?
maybe the day after the day of expiration? or I may reduce the number before that date?
thanks
NM

[Cine]

Hello Nicolò!

The "Upgrade License" feature does not allow for downgrades, so if you wish to purchase a lower number of licenses than last year you will need to do a whole new purchase on the ZeXtras Store instead of upgrading your current license to add 1 more year...

Have a nice day,
Cine
the ZeXtras Team