License downgrade number
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Thread: License downgrade number

  1. #1
    Junior Member
    Join Date
    Dec 2015
    Posts
    1

    License downgrade number

    Goodmorning everybody..
    My ZeXtras Licenses are going to expire within the next 3 days..
    I have just 18 licenses but I want to convert it in 14 for the next years..
    How can I downgrade my number of licenses until the expiration date?
    maybe the day after the day of expiration? or I may reduce the number before that date?
    thanks
    NM

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,364
    Hello Nicoḷ!

    The "Upgrade License" feature does not allow for downgrades, so if you wish to purchase a lower number of licenses than last year you will need to do a whole new purchase on the ZeXtras Store instead of upgrading your current license to add 1 more year...

    Have a nice day,
    Cine
    the ZeXtras Team

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