cannot start a logged transaction from within another transaction
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Thread: cannot start a logged transaction from within another transaction

  1. #1
    Senior Member
    Join Date
    Sep 2012
    Posts
    89

    Question cannot start a logged transaction from within another transaction

    hi,

    I'm getting this strange message while clicking on some mails. I've only detected one account so far with this problem. customer just called to inform me that there's several accounts affected.

    googling didnt help so much:

    Code:
    2015-04-15 09:51:01,271 WARN  [btpool0-1322://webmail.xxxxx.net/service/soap/GetMsgRequest] [name=mpuigros@xxxxx.net;aname=abosch@xxxxx.net;mid=2507;ip=x.x.2.120;ua=ZimbraWebClient - GC38 (Linux)/7.2.1_GA_2790;] mailbox - problem marking message as read (ignored): 6225
    com.zimbra.common.service.ServiceException: system failure: cannot start a logged transaction from within another transaction (current recorder=null)
    ExceptionId:btpool0-1322://webmail.xxxxx.net/service/soap/GetMsgRequest:1429084261271:58538664bffed367
    Code:service.FAILURE
    	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
    	at com.zimbra.cs.mailbox.Mailbox.beginTransaction(Mailbox.java:1296)
    	at com.zimbra.cs.mailbox.Mailbox.beginTransaction(Mailbox.java:1251)
    	at com.zimbra.cs.mailbox.Mailbox.alterTag(Mailbox.java:5417)
    	at com.zimbra.cs.mailbox.Mailbox.alterTag(Mailbox.java:5405)
    	at com.zimbra.cs.service.mail.GetMsg.getMsg(GetMsg.java:127)
    	at com.zimbra.cs.service.mail.GetMsg.handle(GetMsg.java:98)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
    	at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
    	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
    	at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
    	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
    	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
    	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
    	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
    	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
    	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
    	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
    	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.Server.handle(Server.java:326)
    	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
    	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
    	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
    	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
    	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
    	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

    any ideas where to dig?
    Last edited by muzzol; 04-15-2015 at 09:11 AM.
    Zimbra: Release 7.2.1_GA_2790.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    ZeXtras: 1.8.3

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,356
    Hello muzzol!

    I don't remember ever seeing this error before, so no ideas right of the bat... I'll do some searching and ask Jay (our awesome lead dev) to have a look at this too...

    Have a nice day,
    Cine
    the ZeXtras Team

  3. #3
    Senior Member
    Join Date
    Sep 2012
    Posts
    89
    Quote Originally Posted by Cine View Post
    Hello muzzol!

    I don't remember ever seeing this error before, so no ideas right of the bat... I'll do some searching and ask Jay (our awesome lead dev) to have a look at this too...
    I've had a rough day and forgot to mark this as resolved.

    Our server had some RAM problems and some processes were being killed. The main process of zimbra was alive but sometimes a java subprocess was killed and web interface was operational but some actions randomly crashed with that really strange ( message error.

    so we solved our RAM problem and rebooted the whole system and now it's working OK.

    pls, tell your dev to not waste his time and if you see some weird error messages remember to check memory errors on kernel log

    as always, thanks for your great support.
    Zimbra: Release 7.2.1_GA_2790.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    ZeXtras: 1.8.3

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,356
    Hello Muzzol,

    glad this was solved!

    Have a nice day,
    Cine
    the ZeXtras Team

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