License count on removed accounts?

[novastream]

Hi,

I have 25 mailboxes and a license for 25 mailboxes.

I removed one account completly but the mailbox count still states that I have 25 mailboxes.

Is this the correct behavior of ZeXtras?

Do I have to buy a new license?

[d0s0n]

Hi novastram and welcome to our forum.

First of all, the mailbox counter is recalculated every 15 minute but you can force the check with a simple CLI command as zimbra user:

zxsuite core doLicenseChecks

Pay attention to the account type you have removed, only a normal user account is relevant, if you have removed a system resource mailbox (or an external one) it doesn't matter.

If your issue persists, please report all relevant information about your enviroment as reported in our guide: How to report a ZeXtras Suite issue.

Have a nice day.
D0s0n