Error in Ubuntu 16.04 + zxsuite 2.4.2
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Thread: Error in Ubuntu 16.04 + zxsuite 2.4.2

  1. #1
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    Error in Ubuntu 16.04 + zxsuite 2.4.2

    Every zxsuite module return this error when clicked : ZaController.prototype._setView

    Dont open view modules in zimbra web interface.

  2. #2
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    The full output of "zmcontrol -v" would also be useful.
    Regards


    Bill

  3. #3
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Fsainovich,
    welcome to the forums!

    The error you report usually appears when either:

    * There is bad data in your server's zimlet cache.
    * You are trying to access the Zextras Administration Console before the UI is done loading.

    Could you please clear your server's cache by running `zmprov fc all` as the zimbra user and try waiting until the Admin Console is fully loaded before accessing the Zextras Administration Zimlet? Furthermore, as Phoenix said, knowing your Zimbra version would allow us to try and reproduce the issue/search for bugs...

    Have a nice day,
    Cine
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  4. #4
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    Hi Cine.

    After "zmprov fc all" and restarted all server have same issue.

    Thank you.


    Quote Originally Posted by Cine View Post
    Hello Fsainovich,
    welcome to the forums!

    The error you report usually appears when either:

    * There is bad data in your server's zimlet cache.
    * You are trying to access the Zextras Administration Console before the UI is done loading.

    Could you please clear your server's cache by running `zmprov fc all` as the zimbra user and try waiting until the Admin Console is fully loaded before accessing the Zextras Administration Zimlet? Furthermore, as Phoenix said, knowing your Zimbra version would allow us to try and reproduce the issue/search for bugs...

    Have a nice day,
    Cine
    the Zextras Team

  5. #5
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    zimbra@zimbra:~$ zmcontrol -v
    Release 8.7.1.GA.1670.UBUNTU16.64 UBUNTU16_64 FOSS edition.


    Quote Originally Posted by phoenix View Post
    The full output of "zmcontrol -v" would also be useful.

  6. #6
    Zextras employee ZeXtras Reseller
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    Hi Fsainovich,

    I have just verified your issue as a race-condition during the javascript interface initialization, it seems that you need to wait some seconds before moving on the administration console because some importants data (like license details) are retrieved after login, so especially on slow internet connections it could happens, but waiting a little can help.

    Have a nice day,
    Luca
    the Zextras Team

  7. #7
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    Hi Luca.

    I'm in the same lan server. Wait a minute and had the same problem.
    Last edited by Fsainovich; 10-31-2016 at 03:14 PM.

  8. #8
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    Hi Luca.

    I'm in the same lan server. Wait a minute and had the same problem.

    Quote Originally Posted by larcara View Post
    Hi Fsainovich,

    I have just verified your issue as a race-condition during the javascript interface initialization, it seems that you need to wait some seconds before moving on the administration console because some importants data (like license details) are retrieved after login, so especially on slow internet connections it could happens, but waiting a little can help.

    Have a nice day,
    Luca
    the Zextras Team

  9. #9
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi Fsainovich,

    our devs are working on a fix, but in the meanwhile can you check your zimbra dosFilter settings as suggested during the install process? (it can make the problem worse)

    WARNING: Zimbra 8.x users might experience slowness and AJAX errors
    when accessing the Zimbra Administration Console because of the
    Zimbra DOS Filter. In this case, raising the number of Maximum Requests
    per Second is suggested (see http://wiki.zextras.com/DosFilter
    for further informations)

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  10. #10
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    Hi D0s0n

    Solved with command (zimbra user and restarted server):

    zmprov mcf zimbraHttpThrottleSafeIPs IP_CLIENT



    Quote Originally Posted by d0s0n View Post
    Hi Fsainovich,

    our devs are working on a fix, but in the meanwhile can you check your zimbra dosFilter settings as suggested during the install process? (it can make the problem worse)




    D0s0n
    d0s0n likes this.

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